Line Haul Supervisor

Estes Express Lines•Phoenix, AZ

About The Position

The Line Haul Supervisor leads and directs drivers and other employees as needed, setting targets, monitoring performance, and providing coaching, counseling, and development. The supervisor is accountable for an efficient, clean, and safe LTL operation, including dock planning and schedule setup. The role enforces company policies and procedures, safety rules, and government regulations, contributes to hiring and termination recommendations, and carries out assigned portions of the Service Center Business Plan. The supervisor is responsible for assigned KPIs and for developing procedures that improve Service Center line haul operations. The role coordinates drivers, resolves load and customer problems, analyzes vehicle and driver assignments, and reviews schedules to improve efficiency and reduce costs. Responsibilities also include issuing delivery timetables, ensuring line haul paperwork is handled properly and promptly, managing tractor and trailer assignments and accountability, and communicating with customers by phone, fax, or email. Regular attendance is required. Duties may include other tasks as assigned to meet operational and safety needs.

Requirements

High school diploma or GED, or an equivalent combination of education and experience.
Prior management, dispatch, and dock experience required, preferably in the LTL trucking industry.
Knowledge of the local metropolitan area.
Strong leadership skills, including the ability to hire, coach, counsel, train, mentor, and terminate employees.
Team-building and interpersonal skills.
Excellent verbal, written, and listening communication skills.
Excellent planning and organizational skills.
Good computer skills.
Strong work ethic and problem-solving skills.
Willingness to work an average of 50 hours per week.
Ability to work any shift, including nights and/or weekends, and in any weather condition.
Ability to lift approximately 20 pounds or more if required by essential job functions.
Ability to comply with company policies, rules, procedures, and Code of Conduct.
Ability to interact well with others and work independently or in a team setting.
Ability to work under tight time constraints in a high-volume environment with multiple priorities.
Ability to read, interpret, and comply with written information and documents, including safety rules, operations and procedure manuals, and maintenance instructions, with strong comprehension and concentration and the ability to meet deadlines.
Must pass a pre-employment drug screen and be subject to random drug and/or alcohol tests and a criminal history background check.
Must be authorized to work in the United States.

Nice To Haves

Bachelor's degree preferred.
Thorough understanding of the LTL trucking industry, including basic paperwork flow, preferred.
AS/400 and MS Office experience are a plus.

Responsibilities

Lead, guide, and direct drivers and other employees, including setting targets, monitoring performance, and providing coaching, counseling, and development.
Manage an efficient, clean, and safe LTL operation, including dock planning and schedule setup.
Enforce company policies and procedures, safety rules, and government regulations.
Participate in and make recommendations regarding hiring and termination processes.
Administer and carry out assigned portions of the Service Center Business Plan.
Meet all assigned KPIs.
Develop and implement procedures for efficient Service Center line haul operations.
Coordinate drivers in a timely and efficient manner.
Work with drivers to resolve load and customer problems.
Continuously analyze and direct vehicle and driver assignments, and analyze and implement schedules for possible consolidation.
Review and revise driver schedules to increase efficiency and reduce costs.
Direct the compilation and issuance of delivery timetables.
Ensure line haul paperwork is handled properly and promptly.
Direct equipment assignments and accountability for trailers and tractors.
Communicate properly with customers by phone, fax, or email.
Maintain regular attendance and perform other duties as assigned.