Line Cook Lead

The Madison Concourse Hotel and Governor's Club•Madison, WI

About The Position

The Lead Line Cook works pantry, sauté, and broiler stations while serving as the go-to person on the line during assigned shifts. The role combines hands-on cooking with shift leadership, helping keep kitchen operations running smoothly, supporting newer cooks, and maintaining quality standards alongside the team. The lead coordinates workflow and station coverage, follows priorities set by the Chef, and helps uphold food quality, safety, sanitation, uniform, and phone-use standards. The position also handles opening and closing procedures, food storage and labeling, and keeping work areas and equipment clean and sanitized.

Requirements

  • Solid skills on pantry, sauté, and broiler stations.
  • Strong knowledge of food safety, sanitation, and temperature standards.
  • Clear, calm communication, including during busy service.
  • Patience and willingness to teach.
  • Good judgment and a sharp eye for quality.
  • High school diploma, GED, or equivalent experience.
  • Ability to successfully complete a pre-employment drug test and background check.

Nice To Haves

  • Three or more years of line cook experience (preferred).

Responsibilities

  • Cook à la carte items to specification across pantry, sauté, and broiler stations.
  • Prepare soups, sauces, and specials, and contribute creativity to the daily menu.
  • Fabricate meat and fish and cook proteins to the correct temperatures.
  • Accommodate special requests to keep guests satisfied.
  • Coordinate workflow, station coverage, and daily priorities set by the Chef.
  • Coach less experienced cooks on recipes, techniques, and equipment.
  • Keep the team aligned with standards for food quality, safety, sanitation, uniforms, and phone use.
  • Identify issues early and bring them to kitchen leadership.
  • Perform opening and closing procedures.
  • Maintain proper storage, rotation, and labeling on the front line.
  • Keep stations, equipment, and work areas clean and sanitized.

Benefits

  • Free employee parking.
  • Free employee meal.
  • Discounted hotel rooms.
  • 401(k) matching retirement plan.
  • Paid time off.
  • Cash advance access to earned wages before payday, available as early as the first shift.
  • Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada.
  • Pet insurance for all employees.
  • Inclusive work environment that values teamwork and celebrates employee contributions.
  • For full-time positions: Quartz health insurance plan.
  • For full-time positions: Delta Dental insurance.
  • For full-time positions: Vision insurance.
  • For full-time positions: Company-paid basic life insurance and short-term disability.
  • For full-time positions: Flexible Spending Account (FSA).
  • For full-time positions: Additional life insurance policy.
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