Limousine Driver (Full-Time; Varied Shift)

Harrah's Cherokee Casino Resort•Cherokee, NC
•Onsite

About The Position

The Limousine Driver provides safe, professional transportation for VIP guests and Team Members in property vehicles while delivering exceptional service. The role follows all applicable DOT, FMCSA, and state regulations, maintains a professional appearance, and keeps vehicles clean, well-maintained, and operational. Drivers support a positive guest experience through courteous interactions, knowledge of property events and services, and prompt responses to transportation needs. The position includes transporting passengers according to schedules and business demands, conducting routine vehicle inspections, reporting mechanical issues, and supporting transportation operations on and off property. The driver demonstrates Spotlight on Service standards and upholds Caesars Entertainment’s Mission, Vision, Values, and Code of Commitment. The role also entails following departmental procedures and safety requirements, communicating issues or concerns to supervisors, maintaining appropriate documentation, supporting process improvements, assisting guests and colleagues, and contributing to a respectful and collaborative work environment. Work schedules may be flexible and include evenings, weekends, and holidays. The work environment can involve fast-paced, high-pressure conditions with varying noise, temperature, lighting, crowds, and air quality, including secondhand smoke.

Requirements

  • Must be at least 18 years of age.
  • Must possess and maintain a valid driver’s license and meet company driver eligibility requirements.
  • Must have fewer than three moving violations and fewer than three accidents within the past three years.
  • Must have no disqualifying driving-related incidents within the past three years, including suspension of driving privileges, DUI/DWI convictions, reckless driving convictions, two or more speeding violations exceeding 25 mph over the posted speed limit, or any citation for unlawful cell phone use while operating a vehicle.
  • A Commercial Driver’s License (CDL) with passenger endorsement is required.
  • Strong guest-service, communication, interpersonal, and decision-making skills.
  • Ability to multitask, prioritize, work independently or as part of a team, adapt, and follow direction.
  • Knowledge of area highways, airports, hotels, and attractions; ability to read and interpret highway maps.
  • Ability to operate passenger vehicles and light trucks, including manual transmissions, in varied traffic and weather conditions.
  • Detail-oriented, with a strong work ethic; proficient with Microsoft applications, including Excel.
  • Ability to stay informed about property events and respond promptly and courteously to guest and Team Member needs.
  • Ability to sit for long periods and remain mobile throughout the casino and surrounding property.
  • Ability to lift up to 25 pounds and frequently bend, reach, kneel, twist, and grip.
  • Ability to respond to visual and auditory cues and communicate clearly in English.
  • Ability to work effectively in fast-paced, high-pressure environments and maintain composure while delivering exceptional service.
  • Ability to work flexible schedules, including evenings, weekends, and holidays.

Nice To Haves

  • High school diploma or GED preferred.
  • Six months to one year of previous limousine service experience preferred.

Responsibilities

  • Provide safe, professional transportation for VIP guests and Team Members using property vehicles.
  • Transport passengers according to schedules and business demands, supporting operations on and off property.
  • Perform routine vehicle inspections and report mechanical issues.
  • Keep vehicles clean, well-maintained, and fully operational.
  • Provide friendly, courteous, and responsive service to guests, Team Members, and internal partners; promptly address or escalate concerns.
  • Maintain current knowledge of property events, services, and transportation needs.
  • Follow applicable DOT, FMCSA, state, company, departmental, safety, and operational requirements.
  • Demonstrate the organization’s mission, values, ethics, service culture, and Spotlight on Service standards.
  • Follow task assignments, workflow priorities, procedures, and quality standards; communicate basic issues or inefficiencies to supervisors.
  • Use resources responsibly, minimize waste, follow inventory procedures, and maintain proper documentation.
  • Support process improvements by adopting procedures and providing feedback when requested.
  • Maintain a clean, organized, and welcoming environment.
  • Participate in training and departmental initiatives and contribute to a positive, collaborative work environment.
  • Maintain a professional appearance and excellent personal hygiene.
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