Cleaning Specialist (Full-Time; Varied Shift)

Harrah's Cherokee Casino Resort•Cherokee, NC

3d•Onsite

About The Position

The Cleaning Specialist cleans and maintains the appearance of casino public areas and restrooms at Harrah’s Cherokee Casino Resort. The role involves routine floor, furniture, equipment, ash urn, trash urn, and ashtray cleaning, as well as cleaning public and employee restrooms. The specialist uses cleaning equipment and chemicals appropriately and supports guest service, teamwork, and compliance with regulatory, departmental, and company policies.

Requirements

Knowledge of floor machines and cleaning equipment.
Ability to handle multiple priorities in a fast-paced environment.
Neat, professional appearance and excellent personal hygiene.
Ability to work independently.
Documented teamwork behaviors and attitudes.
Ability to read, write, speak, and understand English.
Must be physically mobile with reasonable accommodations.
Must be able to bend, reach, kneel, twist, and grip items.
Must be able to push, pull, and carry up to 50 pounds.
Must be able to maneuver throughout the casino and surrounding property.
Must be able to respond to visual and aural cues.
Must be able to operate in mentally and physically stressful situations.
Must tolerate varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke.
Must be able to work a flexible schedule, including weekends, evenings, and holidays.

Nice To Haves

High school diploma or GED preferred.

Responsibilities

Endorse Caesars Entertainment’s business objectives, ethics, and values in accordance with its Code of Commitment and Mission, Vision, and Values.
Vacuum carpeted areas.
Clean ash urns, trash urns, and ashtrays.
Use cleaning equipment and chemicals properly.
Sweep and mop tile, brick, and concrete areas.
Dust and polish furniture and equipment.
Clean public and employee restrooms daily.
Provide outstanding service to guests.
Participate in team projects, committees, and task forces by volunteering and providing input and suggestions.
Acknowledge and respond to customers immediately.
Stay knowledgeable about current promotional programs and events.
Proactively address incidents and issues and ensure resolution with employees.
Follow regulatory, departmental, and company policies and procedures ethically.