LIGHT RAIL OPERATOR

MARTA•Atlanta, GA

About The Position

Operates MARTA light rail cars over Authority routes in accordance with MARTA rules, regulations, and policies, with responsibility for public safety, safe equipment operation, maintaining a reasonable schedule, and picking up and discharging passengers. The operator makes clear and concise public announcements and provides courteous, professional customer service. The role is safety-sensitive and requires participation in MARTA’s Drug & Alcohol Program; failure to comply may result in termination. Applicants must be high school graduates or equivalent, have adequate general knowledge of the city and key destinations, maintain a clean, well-groomed appearance and pleasant attitude while on duty, speak clearly and distinctly, and have no more than three moving violations in the past three years. Candidates must be at least 21 and able to enter the train from ground level when reporting to work. Applicants must hold a current, valid Georgia CDL Class A or B with a Passenger (P) endorsement, or a current, valid Georgia CDL learner’s permit of the corresponding class and endorsement. Those hired with a learner’s permit must obtain the required Georgia CDL within three weeks of the Bus Operator Candidate’s Training Program. Operators must pass the established operator certification program and take an annual recertification test. The selection process may include practical demonstrations, written communications, oral interviews, and/or competency assessments. The posting fills a current vacancy and establishes an eligibility list for vacancies that may arise over the next six months. Internal applicants are subject to a record evaluation and may be disqualified based on occurrences or tardiness, AWOL, disciplinary actions, valid customer complaints, or failure to complete the new-hire probationary period. Candidates must remain in good standing through screening and the offer process.

Requirements

High school graduate or equivalent.
Adequate general knowledge of the city, light rail transfer points, landmarks, important office buildings, hospitals, and other popular destinations.
Maintain a clean, well-groomed appearance while on duty and a pleasant attitude toward customers, the Authority, and fellow employees.
Ability to speak clearly and distinctly.
No more than three moving violations in the past three years.
Current, valid Georgia CDL Class A or B with a Passenger (P) endorsement, or a current, valid Georgia CDL learner’s permit for Class A or B with a P endorsement.
If hired with a Georgia CDL learner’s permit, obtain a valid Georgia CDL Class A or B with a Passenger endorsement within three weeks of the Bus Operator Candidate’s Training Program.
Pass the established operator certification program and complete annual recertification testing.
At least 21 years of age.
Ability to enter the train from ground level when reporting to work.
Participate in and comply with MARTA’s Drug & Alcohol Program.
Internal applicants must meet the stated record-evaluation criteria and remain in good standing through the screening and offer process.

Responsibilities

Safely operate MARTA passenger light rail cars on assigned routes, picking up and discharging passengers.
Make clear and concise public announcements and provide courteous, professional customer service.
Wear the supplied uniform and personal protective equipment as instructed.
Comply with standard operating procedures, work rules, and general orders governing light rail operations.
Perform pre-pull-out inspections of the vehicle and track, and report operational problems.
Take reasonable precautions to protect employees, contractors, volunteers, passengers, and the public; identify and report workplace hazards.
Receive and transmit two-way radio messages to report pull-outs and track changes and request movement clearance.
Refer to route maps, time schedules, and instructions.
Take temporary charge during emergencies by reporting the condition, protecting and calming passengers, and using emergency equipment as necessary.
Write reports and complete forms as needed.
Act as a customer service representative as required.
Perform light-duty cleaning of vehicles in revenue and non-revenue service as required.