Light Rail Operator

MARTA•Atlanta, GA

About The Position

Operates MARTA light rail cars over Authority routes in accordance with applicable rules, regulations, policies, and procedures, with responsibility for public safety, schedule adherence, and passenger service. The operator safely picks up and discharges passengers, makes clear and concise public announcements, and provides courteous, professional customer service. The role includes vehicle and track inspections, radio communications, responding to emergencies, completing reports and forms, identifying workplace hazards, and performing light-duty vehicle cleaning when required. The position is safety-sensitive, and participation in MARTA’s Drug & Alcohol Program is a condition of employment. This posting fills a current vacancy and establishes an eligibility list for future vacancies that may occur within six months.

Requirements

  • High school graduate or equivalent.
  • Adequate general knowledge of the city, light rail transfer points, landmarks, important office buildings, hospitals, and other popular destinations.
  • Maintain a clean, well-groomed appearance while on duty and have a pleasant attitude toward customers, the Authority, and fellow employees.
  • Speak clearly and distinctly.
  • No more than three moving violations in the past three years.
  • At least 21 years of age.
  • Able to enter the train from ground level when reporting to work.
  • Hold a current, valid State of Georgia CDL, Class A or B with a Passenger (P) endorsement, or a current, valid State of Georgia CDL learner’s permit, Class A or B with a P endorsement.
  • Employees hired with a CDL learner’s permit must obtain a valid Georgia CDL, Class A or B with a Passenger endorsement, within three weeks of the Bus Operator Candidate’s Training Program.
  • Pass the established operator certification program and take an annual recertification test.
  • Participate in and comply with MARTA’s Drug & Alcohol Program; failure to comply results in termination.

Responsibilities

  • Safely operate MARTA passenger light rail cars on assigned routes, picking up and discharging passengers.
  • Make clear and concise public announcements and provide courteous, professional customer service.
  • Wear the supplied uniform and personal protective equipment as instructed.
  • Comply with standard operating procedures, work rules, and general orders governing light rail operations.
  • Conduct pre-pull-out vehicle and track inspections according to procedures and report operational problems.
  • Take reasonable precautions to protect employees, contractors, volunteers, passengers, and the public.
  • Identify workplace hazards and inform appropriate personnel.
  • Receive and transmit two-way radio messages to report pull-out and track changes and request movement clearance.
  • Refer to route maps, time schedules, and instructions.
  • Take temporary charge during emergencies by reporting conditions, protecting and calming passengers, and using emergency equipment as necessary.
  • Write reports and complete forms as needed.
  • Perform light-duty cleaning of vehicles in revenue and nonrevenue service as required.
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