Light Duty Technician II

Cox Enterprises • Boston, MA

3d • Hybrid

About The Position

Cox Fleet is hiring a Light & Medium Duty Technician. This mid-level Technician will be responsible for performing certified DOT inspections, Preventative Maintenance inspections, light and follow-up repairs, light mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. The role involves scheduled dedicated work on assigned customer fleets (mostly light & medium duty gas vehicles) and may also include emergency roadside services. The position requires creative thinking for problem-solving in emergency situations, self-management of the workday, effective decision-making using critical thinking skills, excellent customer service, attention to detail, and maintaining situational awareness. The role has dedicated hours but may require flexibility in scheduling and the ability to function effectively in emergency situations. This role follows established processes and procedures for repairs and maintenance, safety practices, and documenting work order information. The technician strives for excellence and ensures quality output.

Requirements

• High School Diploma/GED and 3 years’ experience in a related field (Combination of light & heavy duty preferred. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years’ experience in a related field).
• Possess and supply a set of hand tools necessary to perform required job duties.
• Must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.
• A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in lieu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required.
• Candidates must be at least 21 years or older due to interstate operating authority commerce regulations.
• Safe drivers needed and 3 YR MVR review required.
• Candidate must hold a valid state-of-residence driver’s license.
• Must be able to obtain and maintain their Driver Qualification File.

Nice To Haves

• Combination of light & heavy duty experience preferred.

Responsibilities

• Perform minor adjustment and repairs on various types of truck equipment including: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Power steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Participate in regularly scheduled safety training and remain up to date on safety protocols and procedures.
• Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (“RO”) using a company-issued device and proprietary application.
• Communicate with management, team members, and Dispatch via Microsoft Office products and other communication methods (email, phone call) to obtain approvals on repair estimates, retrieve purchase order numbers, and/or discuss findings and notes.
• Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations (OSHA, EPA, and DOT).
• Obtain parts from approved local and national vendors as necessary for repairs.
• Accurately complete DOT forms and all other forms of documentation in a timely fashion.
• Independently manage parts inventory and equipment on a company-issued service truck and perform periodic reconciliation.
• Works with, understands, and evaluates technical information related to the job.
• Manage concurrent assigned tasks, making effective judgments as to prioritizing work-related activities and time allocations.
• Work with a high degree of independence and manage own daily schedule.
• Work with clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
• Adhere to company policies, processes, and procedures.
• Diagnose, adjust, and repair various types of truck equipment including: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Power steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Confer with customers, Dispatch, and/or Sales team to obtain descriptions of vehicle problems and to discuss work to be performed.
• Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.

Benefits

• Employees are eligible to receive a minimum of 6.67 hours of paid time off every month
• Seven paid holidays throughout the calendar year.
• Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• health care insurance (medical, dental, vision)
• retirement planning (401(k))
• paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED