Light Duty Technician

Dickinson Fleet Services • Boston, MA

1d • Onsite

About The Position

Cox Fleet is currently hiring a Light & Medium Duty Technician. This is a mid-level Technician role responsible for performing certified DOT inspections, Preventative Maintenance inspections, light and follow-up repairs, and light mechanical/hydraulic/electrical and electronic diagnostics. The technician will perform scheduled dedicated work on assigned customer fleets, primarily light & medium duty gas vehicles, and may also perform emergency roadside services. This role requires creative thinking for solving problems in emergency situations, self-management of the workday, effective decision-making using critical thinking skills, excellent customer service, attention to detail, and maintaining situational awareness. The role has dedicated hours but may require flexibility in scheduling and the ability to function effectively in emergency situations. The technician will follow established processes and procedures for repairs and maintenance, maintain safety practices, and document work order information. The goal is to achieve excellence in work performed and ensure quality of output.

Requirements

• High School Diploma/GED and 3 years’ experience in a related field (Combination of light & heavy duty preferred. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years’ experience in a related field).
• Possess and supply a set of hand tools necessary to perform required job duties.
• Must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.
• A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in lieu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required.
• Candidates must be at least 21 years or older due to interstate operating authority commerce regulations.
• Safe drivers needed and 3 YR MVR review required.
• Candidate must hold a valid state-of-residence driver’s license.
• Must be able to obtain and maintain their Driver Qualification File.

Nice To Haves

• Combination of light & heavy duty experience preferred.
• Any level degree/certification beyond a HS diploma/GED in a related discipline.
• 5 years’ experience in a related field.

Responsibilities

• Perform minor adjustment and repairs on various types of truck equipment including: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Power steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Participate in regularly scheduled safety training and remain up to date on safety protocols and procedures.
• Document work according to company standards, including uploading pictures of work performed, parts used, and findings on Repair Orders using a company-issued device and proprietary application.
• Communicate with management, team members, and Dispatch via Microsoft Office products and other communication methods to obtain approvals, retrieve purchase order numbers, and discuss findings.
• Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations (OSHA, EPA, DOT).
• Obtain parts from approved local and national vendors as necessary.
• Accurately complete DOT forms and all other documentation in a timely fashion.
• Independently manage parts inventory and equipment on company-issued service truck and perform periodic reconciliation.
• Understand and evaluate technical information related to the job.
• Manage concurrent assigned tasks, making effective judgments on prioritizing work activities and time allocations.
• Work with a high degree of independence and manage own daily schedule.
• Work with clients and customers to assess their needs, provide information or assistance, resolve problems, or satisfy expectations.
• Adhere to company policies, processes, and procedures.
• Diagnose, adjust, and repair various types of truck equipment including: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Power steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Confer with customers, Dispatch, and/or Sales team to obtain descriptions of vehicle problems and discuss work to be performed.
• Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.

Benefits

• Health, dental, vision insurance starts DAY ONE of employment.
• 401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company.
• Accrue up to 200 hours (5-weeks) of Paid Time Off based on tenure.
• Tuition Assistance/Reimbursement
• Adoption/Surrogacy assistance
• Pet Insurance
• Multiple ERG, diversity groups, and company paid volunteer hours.
• Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED