Light Duty Technician II

Cox Enterprises • Hartford, CT

3d • Hybrid

About The Position

Cox Fleet keeps your fleet moving! Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country. Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, Cox Fleet provides scheduled maintenance and unscheduled services to fleets anywhere, anytime. Cox Fleet is currently hiring a Light & Medium Duty Technician. This is a mid-level Technician responsible for performing certified DOT inspections, Preventative Maintenance inspections, light and follow-up repairs, light mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. The technician will perform scheduled dedicated work on assigned customer fleets (mostly, light & medium duty gas vehicles, and may also perform emergency roadside services when needed. This role requires creative thinking for solving problems in emergency situations and self-management of the workday. The technician must be able to make decisions effectively and efficiently using critical thinking skills, provide excellent customer service, understand the importance of attention to detail, and always maintain situational awareness. This role will have dedicated hours but may also require flexibility in scheduling and the ability to function effectively and efficiently in emergency situations. This role follows established processes and procedures for making repairs or performing maintenance procedures, establishing, and maintaining safety practices on the job, and documenting work order information. The Light & Medium Duty Technician strives for excellence in the work they perform and ensures quality of output.

Requirements

• High School Diploma/GED and 3 years’ experience in a related field (Combination of light & heavy duty preferred. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years’ experience in a related field.
• Possess and supply a set of hand tools necessary to perform required job duties.
• This position follows regulations issued by the Department of Transportation’s (DOT) Federal Motor Carrier Safety Administration (FMCSA).
• Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.
• A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required.
• Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older.
• Safe drivers needed and 3 YR MVR review required; Candidate must hold a valid state-of-residence driver’s license, be able to obtain and maintain their Driver Qualification File.

Responsibilities

• Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Power steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Participate in regularly scheduled safety training. Remain up to date on safety protocols and procedures to maintain a culture of safety and compliance.
• Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (“RO”) using company issued device and our proprietary application.
• Communicate with management, team members, and Dispatch via Microsoft Office products and other communication methods such as email, or phone call to obtain approvals on repair estimates, retrieve purchase order numbers, and/or discuss findings and notes.
• Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
• Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
• Accurately complete DOT forms and all other forms of documentation in timely fashion.
• Independently manage parts inventory and equipment on company-issued service truck and perform periodic reconciliation.
• Works with, understands, and evaluates technical information related to the job.
• Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations.
• Work with a high degree of independence and manage own daily schedule.
• Work with clients and customers to assess their needs, providing information or assisting, resolving their problems, or satisfying their expectations.
• Adhere to company policies, processes, and procedures.
• Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Power steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc.
• Confer with customers, Dispatch, and/or Sales team to obtain descriptions of vehicle problems and to discuss work to be performed.
• Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges.

Benefits

• Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
• health care insurance (medical, dental, vision)
• retirement planning (401(k))
• paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED