Light Commercial Inside Sales

Wallace Supply LLC • Easton, PA

17h • Onsite

About The Position

As a Light Commercial Inside Sales Representative, you’ll play a key role in driving revenue growth by supporting outside sales efforts, managing customer inquiries, preparing quotes, and ensuring timely and accurate order fulfillment. You’ll be the go-to resource for our customers and partners, providing product recommendations, technical support, and excellent service. Johnstone Supply believes that each employee’s contribution should not be limited by the assigned responsibilities. Therefore, it is expected that each employee will offer his/her services wherever and and whenever necessary to ensure the success of our endeavors.

Requirements

• High school diploma or equivalent required.
• 2+ years of HVAC sales, technical support, or inside sales experience
• Proficiency in Microsoft Office and CRM/ERP Platforms
• Strong knowledge of HVAC systems, components, and applications
• Honest, loyal and ethical, and capable of building and managing a spirited team environment with like values.

Nice To Haves

• Technical or trade school background
• Ability to read blueprints, mechanical drawings and/or specifications
• Light commercial HVAC industry exposure

Responsibilities

• Respond to inbound sales inquiries via phone, email, and web platforms
• Provide product information, technical guidance, and pricing for light commercial HVAC equipment and accessories
• Prepare and follow up on quotes, bids, and submittals
• Coordinate with outside sales reps, vendors, and internal departments to ensure seamless order processing and customer satisfaction
• Track project timelines, order status, and lead times
• Maintain accurate records in CRM and ERP systems
• Support marketing and promotional campaigns as needed
• Stay informed on product updates, industry trends, and competitor offerings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED