Lift Truck Service Technician

Raymond Storage Concepts•Louisville, KY

3d•Onsite

About The Position

Raymond Storage Concepts is hiring a Field Service Technician to diagnose, repair, and maintain lift trucks in the Louisville, Kentucky area. The technician travels to customer sites within an assigned territory, works independently on service calls, and collaborates with a local service team, Team Leader, and colleagues. The role involves mechanical, electrical, and hydraulic troubleshooting, preventive maintenance, documenting service work, and ensuring equipment operates safely and properly. A company-provided service vehicle is used for field work.

Requirements

High school diploma or equivalent.
Strong mechanical aptitude.
Basic knowledge of mechanical, electrical, and hydraulic systems.
Ability to read and interpret diagrams and schematics.
Strong customer service and communication skills.
Valid driver’s license with a clean driving record.

Nice To Haves

1–3 years of relevant mechanical or technical experience preferred.
Experience in automotive, heavy equipment, aviation, or another technical trade.

Responsibilities

Diagnose and repair mechanical, electrical, and hydraulic issues on lift trucks.
Travel to customer sites within the assigned territory.
Perform preventive and scheduled maintenance.
Accurately document service work performed.
Test equipment to ensure safe and proper operation.
Collaborate with the Team Leader and fellow technicians to solve complex issues.
Communicate with dispatch, parts, and sales teams to meet customer needs.
Plan and manage daily service calls efficiently.
Maintain an organized service van and manage tools and parts inventory.
Provide professional, customer-focused service.
Safely operate a company-provided service vehicle.

Benefits

Competitive hourly pay of $26–$32, with overtime opportunities.
Eligibility for the Technician Bonus Program after 6 months, with additional earnings based on performance and team results.
Three weeks (120 hours) of paid time off starting in the first year.
Eight paid holidays each year.
Medical, dental, and vision insurance with multiple plan options.
Company-paid basic life insurance and short-term disability.
401(k) with company match.
Health Savings Account with annual company contributions.
Flexible Spending Accounts for medical and dependent care.
Paid parental and maternity leave.
Employee Assistance Program and supplemental benefits options.
Referral bonus program.
Employee discount program.
Paid technical training and career development opportunities.
Company-provided service vehicle, including fuel, maintenance, and insurance.
Company-provided uniforms.
Annual $200 boot allowance.
Hand tool insurance at replacement cost.
Tool loan program up to $1,000 after 90 days.