Lift Operator

Boyne Resorts • Snoqualmie Pass, WA

11h • Onsite

About The Position

The Lift Operator is responsible for the efficient loading and unloading of the lift’s passengers. Other responsibilities include guest relations, ticket security, crowd control, monitoring of drive and tension terminal machinery, correct handling of emergency situations, and the performance of assigned tasks not necessarily related to this specific job, but essential to the successful operation of the resort. Come work and play at Seattle’s home mountain, The Summit at Snoqualmie. Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90. With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is lots to do all year long.

Requirements

• Must be 18 years of age or older
• Must have excellent communication and customer service skills
• Basic computer experience required
• Must be able to multitask in a fast paced and sometimes stressful environment
• Demonstrate reliability with exceptional work ethic and consistent attendance
• Ability to work effectively both independently and as a collaborative team member
• Flexibility to work varied schedules based on seasonal demands and weather conditions
• Outstanding interpersonal and communication skills focusing on overall guest experience

Responsibilities

• Execute daily lift startup procedures including comprehensive inspection of drive and return terminal machinery, tower systems, safety stops, speed controls, indicator lights, switches, and braking systems.
• Facilitate safe guest boarding by actively assisting passengers onto chairs, providing clear instructions to novice riders, and maintaining organized lift queues. Verify proper lift access through RFID gate monitoring via tablet and handheld scanner validation.
• Ensure safe guest disembarking by closely monitoring passenger exit procedures and providing assistance to guests as needed.
• Continuously monitor lift operations and respond promptly to equipment issues by alerting supervisors or maintenance personnel to problems or unsafe conditions.
• Retrieve and return guest belongings including skis, snowboards, poles, clothing, and personal items, either directly to owners or to the lost and found department.
• Deliver exceptional customer service by adhering to resort hospitality standards, maintaining comprehensive knowledge of resort amenities and services, and responding to all guest and employee inquiries with professionalism and efficiency.
• Complete additional assigned duties that support overall resort operations and contribute to our collective success.

Benefits

• 401(k) with discretionary match (2-year vesting cliff)
• Sick time accrual (1 hour per 40 hours worked, max 64 hours/year)
• Ally Health benefit (Telemedicine and Mental Health appointments, no copays or deductibles)

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed