Lift Operations Manager - Aspen Mountain

Aspen Skiing Company•Aspen, CO

8h•$70,000 - $85,000•Onsite

About The Position

The Lift Operations Manager is an essential member of the mountain operations team who manages all aspects of lift operations for a single mountain. This position reports to the Mountain Manager.

Requirements

Must be 18 years or older
High School diploma or equivalent preferred
Valid, current, unrestricted driver’s license required
Proficient knowledge in Microsoft Office Suite
Ability to communicate and follow oral or written directions in English is required
Proficient knowledge in lift attendant responsibilities
Proficient experience in customer service
Knowledge of the Colorado Passenger Tramway Safety Board (CPTSB) & American National Standards Institute (ANSI) codes pertaining to ski lifts
Lift Maintenance & Operations – In-depth understanding of ski lift mechanics, daily inspections, and emergency procedures.
Safety Regulations & Compliance – Knowledge of OSHA, ANSI, and state ski lift safety regulations to ensure a secure operating environment.
Awareness of resort policies, guest interaction best practices, and how lift operations impact overall mountain safety
Provides leadership, training, motivation and may assist with coaching/documentation and performance reviews for staff
Ability to understand and give directions and communicate effectively in English
Demonstrates high-level of proficiency in all aspects of lift operations
Capable of making sound judgments in fast-paced or emergency situations
Able to work long hours in varying mountain weather conditions, including extreme cold and high altitudes
Ensures all safety checks, logs, and operational procedures are meticulously followed to maintain compliance and guest safety

Nice To Haves

Must be able to ski or snowboard at an advanced level

Responsibilities

Develop and oversee all phases of lift operations including opening, operating and closing procedures
Oversee hiring and manage training for all newly hired and returning staff
Responsible for the department’s compliance with all Colorado Passenger Tramway Safety Board regulations as well as OSHA and other regulatory agency regulations
Create and maintain department manuals as well as log books and other related documents
Oversee training and ensure completion of all training documentation required by Aspen Skiing Company and Colorado Passenger Tramway Safety Board Regulations
Manage department budget including maintaining an accurate payroll
Oversee disciplinary procedures and performance appraisals
Thoroughly and accurately complete administrative tasks as required/requested
Exhibit support for Guest Service initiatives
Flexible with schedule to accommodate daily operation requirements as well as special events
Responsible for compliance with safety practices to minimize workers comp exposure
Other duties as assigned