Lift Operations Foreman

RSMI-JTAC•Jasper, AB

44d•Onsite

About The Position

The Lift Operations Foreman works as part of the Mountain Operations team. They will assist in all aspects of Lift Operations including onsite daily supervision of Lift Operations staff, assisting in training new Lift Operations staff, having knowledge and understanding of all procedures for Lift Operations and related safety procedures, addressing any safety issues which would put an employee or guest in an unsafe situation, maintain the inventory all Lift Operations lift tools, ensuring mazes and ramps are maintained at all times, ensuring all start up and shut down procedures are followed and completed at every lift. The Lift Operations Foreman will also help maintain records and documents such as daily lift logs, lift incident reports, etc. The incumbent should expect to be working outside in any, all and sometimes adverse weather conditions. This is a full-time seasonal role, 5 days out of 7 per week. Alberta Employment Standards regarding probationary periods apply.

Requirements

Must be 18 years or older
Provide own riding equipment
Advanced skiing or snowboarding ability
Previous experience operating surface and aerial chairlifts
Must possess an enthusiastic and positive attitude
Enjoy interacting with the public
Enjoy working outdoors in the winter
Capable and willing to work outside at times in severe weather environment
Professional deportment with excellent customer service skills: experience dealing with all on-hill patrons
Cheerful, outgoing personality; demonstrated temperament and disposition for sometimes highly stressful situations
Strong team member able to take direction
Motivated and observant; able to perceive needed tasks and complete them without direction
Self-aware; able to identify strengths and gaps in own abilities and training
Able to use taught skills and previous experience to problem solve
Physically fit

Nice To Haves

Ski Industry experience (within Lift Operations preferred)
Previous supervisory experience (an asset)
Previous experience in front-facing customer service roles
Able to ski/snowboard in all types of mountain terrain in varying conditions
Mechanical background (an asset)

Responsibilities

Operate aerial and surface lifts
Safely load/unload all passengers
Greet all patrons as they navigate through the lift lines and identify personal needs (i.e. slowing down the lift for beginners/children)
Complete and record all daily lift checks and observations
Complete emergency/accident investigation paperwork as required
Maintain mazes, ramps and head traps
Carry out assigned duties such as lift rotations, shovel crew and spare work
Perform Ticket Control duties, assist any guests with faulty lift passes
Must pass the Lift Operations Exam with a score of 80% or better
Adherence to the company’s practices and procedures as set in the ‘Lift Operations Training Manual’
All Marmot Basin employees will conduct themselves in compliance with Alberta Occupational Health and Safety legislation as it relates to their job
Daily supervision of Lift Operations staff per Ski Marmot Basin’s Lift Operations Training Manual, ski industry best practices and company policies/procedures
Ensure all Lift Operators are competent in lift duties, daily operating procedures and emergency procedures
Good working knowledge and understanding of all lift operations/safety procedures; ensure staff compliance and excellence in same
Ensure mazes and ramps are always maintained
Help maintain an inventory of all Lift Operations tools & materials
Help maintain lift records and documents
Maintain proper lift standards as per the Z-98 code
Ensure a safe working environment for all Lift Operators, address or report any unsafe situations
Ensure all start up/shut down procedures are followed and completed at each lift daily
Any additional duties as assigned