Lifestyle Management - Luxury Travel Concierge

Ten Group•Las Vegas, NV

5h•Onsite

About The Position

At Ten Lifestyle Group, we provide members across the U.S. with exceptional access—from dream vacations to hard-to-find reservations. As a Lifestyle Manager, you'll make these moments happen for high-net-worth clients. We're seeking connoisseur-level talent with unparalleled local expertise to deliver bespoke luxury concierge services for high-net-worth members. Vegas VIPs Wanted! Are you the secret weapon for Sphere tickets, high-roller pool parties at Encore, or epic Red Rock canyon escapes? Ten Lifestyle Group delivers next-level luxury concierge for high-net-worth clients craving Vegas magic 24/7. We're hiring local Vegas rockstars who know every hidden gem from Fremont Street to the Strip! Must reside within 50 miles of 10801 W. Charleston Blvd, Las Vegas, NV 89135. This role is 100% onsite/in‑office. We’re looking for true Las Vegas locals who live and breathe this city to join our vibrant team! Be the trusted genius behind seamless luxury: phone/chat/email requests, book exclusive dining/travel/entertainment, and deliver "how did they DO that?!" moments. Multitask like a pro, collaborate globally, and grow through world-class training. Thrive in a dynamic environment with global collaboration and 100% paid training. Bring self-motivation, accountability, and a commitment to excellence in training and performance.

Requirements

Must reside within 50 miles of 10801 W. Charleston Blvd, Las Vegas, NV 89135.
Basic English (A1) to intermediate (B1), both written and spoken.
Experience in customer service with at least 2 years in travel agency, and tourism or similar.
Ability to work in a fast-paced metric driven environment with proficient multitasking and navigation in a web-based environment, including Microsoft office suite.
Leadership & initiative in daily tasks
Critical thinking & problem-solving skills
Commitment to continuous excellence
Adaptability in dynamic environments
Professionalism, respect, and a collaborative spirit
Empathy, flexibility, and determination to exceed expectations

Nice To Haves

Have worked on a travel GDS booking platform before e.g.: Amadeus, Sabre
World traveler

Responsibilities

Respond promptly via phone, email, and chat, ensuring every interaction is seamless and memorable.
Handle service requests from start to finish—logging, tracking, and resolving with precision.
Book premium dining, tickets, and travel; go above and beyond for each member.
Plan gifts and special moments that delight and surprise.
Coordinate with global partners to deliver unique luxury experiences.
Explain all supplier terms and conditions before confirming any booking or purchase.
Join regular meetings, training, and feedback sessions. Support colleagues across Ten’s global offices.
Leverage Ten’s e-learning tools to develop skills in travel, languages, and lifestyle trends.
Assist with team initiatives or leadership tasks when needed.