Luxury Travel Concierge

Atlas
$110,000 - $130,000

About The Position

We are looking for a luxury travel concierge who thrives under pressure and lives for the details. You will own the travel experience for a portfolio of high-spending members, anticipating needs, moving fast, and delivering flawlessly across hotels, flights, villas, cruises, and dining. This is a high-touch, high-stakes role where the standard is excellence, every time.

Requirements

  • You have taste and you know the product: Aman vs. Rosewood, which airline flies the best business class, which villa market needs six months' lead time
  • 3+ years in luxury travel, high-end hospitality, or a concierge environment
  • Fast, organized, and calm when everything is happening at once
  • A natural communicator who matches the tone and expectations of sophisticated, demanding clients
  • Available for rotating shifts including evenings and weekends

Responsibilities

  • Own the full travel experience for UHNW individuals and family offices: hotels, air, villas, cruise, dining, and ground, from first request to on-trip support
  • Leverage Atlas's Virtuoso membership and preferred partner network to deliver upgrades, exclusive benefits, and access that members can't get on their own
  • Handle last-minute, complex, and high-stakes requests with the same standard as planned ones: speed and quality are never in competition
  • Keep every member interaction crisp and professional across all channels, with response times that match the expectations of people who move fast
  • Maintain spotless booking records and airtight follow-through: nothing falls through the cracks
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