Lifestyle Director/Event Planner

NFC Amenity Management•Doral, FL

10d

About The Position

Our Lifestyle Director is the facilitator of all resident activities and is ultimately responsible for developing the clubhouse and amenity spaces to be the focal point of the community. This is accomplished by creating an internal promotion plan to promote programs, activities, and resident-attended events. All community activities must provide an enjoyable, stimulating experience that reinforces the residents' decision to purchase their home.

Requirements

Works well independently
Thrives in a fast-paced environment
Making eye contact and being welcoming are essential
All employees must be legal to work in the US.

Nice To Haves

Re-hire eligibility for former employees is determined by past employment performance and/or status.

Responsibilities

Creating, planning, marketing, and executing all events and programs offered by NFC Amenity Management for residents of all ages, including community festivals, educational programs, resident socials, and neighborhood clubs for families, children, teens, and adults.
Leading the Lifestyle Team to manage the day-to-day operations of the community clubhouse.
Managing a diverse team to cover the front desk, fitness classes & programming, and spa services, while creating a comprehensive fitness offering that meets our clients' needs.
Overseeing all front-desk operations to ensure the client is satisfied with their amenity offering.
Hiring, training, and mentoring a clubhouse team (front desk, fitness, and spa) that will follow the company's mission and brand standards.
Leading the creation and refining of the fitness and spa programming, including introducing new group exercise classes, spa services, and related offerings.
Supervising clubhouse staff, coordinating team meetings/trainings, and managing staff schedules to ensure desk coverage.
Guiding the team to anticipate, identify, and ensure guest needs are met and that the NFC/client service standard is met.
Building partnerships with local businesses and organizations.
Assisting with marketing for public events organized by the Developer.
Soliciting sponsorships for community events.
Recruiting and organizing resident volunteers.
Ensuring a consistent image and that NFC’s/client standard branding is consistently portrayed.
Managing expenses within given budget parameters utilizing spend-down sheets.
Encouraging all residents to participate in the monthly activities.
Maintaining a record of resident attendance and analyzing program success/failure.
Working with NFC’s graphic designer and client to ensure a consistent image.
Preparing or directing the preparation of a robust monthly community newsletter to inform residents, families, prospects, and referral sources about major community events.
Updating applicable websites with Lifestyle Information and using multiple communication channels to promote community events.
Communicating with other department heads and staff to gather the information needed to deliver resident and guest experiences that exceed expectations and create “moments of magic”.
Using the Company Approved Team Scheduler to ensure payroll budget compliance.
Performing other duties as assigned that relate to the success of the property.
Being compliant with the onsite policies and procedures.
Attending property management meetings and conveying all relevant information to NFC Amenity area leadership (supervisor).
Completing necessary Payroll Tasks by Company deadlines.
Adhering to all NFC policies.
Facilitating consistent daily communication and staff meetings to keep staff up to date on all aspects of operations.
Ensuring equipment is maintained in good working order.
Refining/proposing standard operating procedures and checklists to ensure a well-maintained, clean facility.
Attending company meetings/trainings and ensuring all team members participate.
Maintaining professional relationships with property management/ staff.
Following HR and Risk Management protocols.
Monitoring and reviewing daily employees’ performance and providing necessary support, training, or counseling as needed.
Maintaining a clearly established opening and closing procedure.
Setting clear, measurable objectives, delegating responsibility, recognizing outstanding performance, and promoting problem-solving and issue resolution.
Implementing opportunities for managing operational costs.

Benefits

Paid Time Off
Health/Vision/Dental Insurance options
Weekly Pay
Paid training
A long list of discounts and benefits is available to all employees
Cellphone and other reimbursements for some applicable positions
State-required healthcare benefits are available to qualifying employees in applicable areas
Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas
Start earning generous paid time off on your first day
Many training courses in our NFC University that you can take to further your career
Short-Term Disability Income is offered to qualifying employees in applicable areas