Lifestyle Claims Adjuster (Property Claims)

AvivaOakville, ON
CA$58,000 - CA$68,000Hybrid

About The Position

As a Lifestyle Claims Adjuster, you will be the go-to expert for claims involving cottages, manufactured homes, and watercraft, including total losses and complex losses. You will play a vital role in supporting our customers during some of their most challenging moments, ensuring they receive the care, expertise, and solutions they deserve, and getting them back to what they love doing most as easily as possible.

Requirements

  • Minimum 3-5+ years of previous claims adjusting experience.
  • Genuine interest in Lifestyle claims—whether it’s cottage properties, or watercraft, we are looking for someone who is passionate about our products and getting our customers back to doing what they love.

Nice To Haves

  • Progress toward or completion of the Insurance Institute Program (CIP/FCIP)
  • A post-secondary diploma or degree.
  • Provincial Licenses for the Atlantic provinces.
  • Experience with and demonstrated ability to effectively handle watercraft or habitational claims in excess of $100,000.00.

Responsibilities

  • Review and analyze policies, appraisals, and technical reports to assess claim value and negotiate fair settlements.
  • Effectively manage an active caseload of claims, ensuring timely and accurate resolution in line with Aviva’s standards, with customer service at the forefront.
  • Create outstanding experiences for our customers, turning stressful situations into positive moments.
  • Operate within your authority, using your judgment to resolve claims efficiently.
  • Maintain detailed, accurate file records and adhere to all Aviva Specialty Claims protocols.
  • Work closely with various teams to produce good claims outcomes, participate in projects, come with a growth mindset, and share feedback to help us continuously improve.

Benefits

  • Base compensation
  • Eligibility for annual bonus
  • Retirement savings
  • Share plan
  • Health benefits
  • Personal wellness
  • Volunteer opportunities
  • Outstanding career development opportunities
  • Professional development education support
  • Competitive vacation package with the option to purchase 5 extra days off per year
  • Corporate wellness programs to support our employees’ physical and mental health
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