Lifestyle Assistant Specialist

Full Potential Solutions

About The Position

Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with global operations. The Lifestyle Assistant Specialist serves members by handling a broad range of personal tasks and working closely with the copilot and operations team. Tasks include organizing information in Google Sheets for members, contacting businesses and vendors to gather availability and pricing, creating and sending Google Calendar invitations, and finding gifts through approved vendor sites and presenting organized information to members. At this time, the role does not communicate directly with members; it communicates with vendors and businesses to collect information.

Requirements

  • Excellent English speaking and writing skills.
  • Strong organization, attention to detail, and technology skills.
  • Strong time-management skills and a conversational communication style.
  • High deductive reasoning skills and proactive problem-solving ability.
  • Ability to think strategically and execute tactically.
  • Must be willing to complete pre-employment background and drug screening.
  • Must be willing to work a shifting schedule, with availability for evening, night, weekend, and holiday shifts.
  • Typing speed of at least 35 WPM.
  • Superior web navigation and computer skills.

Nice To Haves

  • Experience using G-Suite and Zendesk.
  • Knowledge of great local spots and an enjoyment of creative work.
  • A clear track record of exhibiting Full Potential Solutions’ core values.
  • Empathy for the program’s mission of empowering working parents and democratizing access to personal assistants.

Responsibilities

  • Serve members by handling a broad range of personal tasks.
  • Work closely with the copilot and operations team to accomplish tasks on behalf of members.
  • Organize information in Google Sheets for display to members.
  • Contact doctors’ offices, customer service representatives, hotels, salons, and other businesses to gather availability and pricing information.
  • Create and send Google Calendar invitations.
  • Find gifts from approved vendor sites and organize information for presentation to members.
  • Communicate with vendors and businesses to collect information; direct member communication is not part of the role for now.

Benefits

  • Competitive compensation program.
  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • Opportunity for high-potential career growth with a fast-growing company.
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