Lifestyle Assistant Specialist

Full Potential Solutions•City of Syracuse, NY

About The Position

Full Potential Solutions is seeking a Lifestyle Assistant Specialist to support members by carrying out a broad range of personal tasks. The role works closely with the copilot and operations team to complete tasks on members’ behalf. Initially, the specialist will not communicate directly with members; communication will instead be with vendors and businesses to collect information. Tasks may include organizing information in Google Sheets for display to members; contacting doctor offices, customer service representatives, hotels, salons, and other businesses to gather availability and pricing; creating and sending Google Calendar invitations; and finding gifts through approved vendor sites and organizing information for members. The position requires strong organization, communication, technology, planning, and problem-solving abilities, as well as willingness to work a shifting schedule that may include evenings, nights, weekends, and holidays.

Requirements

Excellent English speaking and writing skills.
Highly organized, detail-oriented, and tech-savvy.
Strong time-management skills and a conversational communication style.
High deductive reasoning and proactive problem-solving skills.
Strategic thinking and effective execution of tasks.
Willingness to work a shifting schedule, including evening, night, weekend, and holiday shifts.
Typing speed of at least 35 WPM.
Superior web navigation and computer skills.
Willingness to complete pre-employment background and drug screening.
Clear track record of exhibiting Full Potential’s core values.
Empathy for the program’s mission of empowering working parents and democratizing access to personal assistants.

Nice To Haves

Experience using G-Suite and Zendesk.
Knowledge of great places and an enjoyment of creative work.

Responsibilities

Organize information in Google Sheets for display to members.
Contact doctor offices, customer service representatives, hotels, salons, and other businesses to gather availability and pricing information.
Create and send Google Calendar invitations.
Find gifts through approved vendor sites and organize information to present to members.
Work closely with the copilot and operations team to complete tasks on members’ behalf.
Communicate with vendors and businesses to collect information; the position will not initially communicate directly with members.