LifeSpa Coordinator
About The Position
The LifeSpa Coordinator operates the telephone system, answers incoming calls, and directs callers to appropriate personnel while maintaining a cheerful, pleasant attitude and exceeding caller expectations. The coordinator also assists the Department Head with filing and other office duties as needed. The role involves greeting and scheduling members, responding to LifeSpa questions and converting them into appointments, explaining products and services, helping guests determine their needs, and suggesting upgrades or add-ons. The coordinator also makes outgoing appointment confirmation, Beautiful Beginning, and myLT Bucks calls.
Requirements
- High school diploma or GED.
- One year of customer service experience.
- CPR and AED certification within 30 days of hire.
- Knowledge of computer software such as Microsoft Office, Excel, PowerPoint, and Outlook.
- Ability to calculate figures and amounts such as discounts, interest, and commissions.
- Ability to stand, sit, walk, reach, climb, and lift up to 50 pounds.
Nice To Haves
- One year of receptionist experience.
Responsibilities
- Answer incoming internal calls, greet members, schedule appointments, and provide friendly, professional service.
- Convert LifeSpa questions into appointments.
- Explain LifeSpa products, services, and treatments to guests and help determine their individual needs.
- Suggest upgrades or add-ons to products and services.
- Make outgoing confirmation, Beautiful Beginning, and myLT Bucks calls to schedule appointments.
- Use required safety devices to comply with company safety rules.
- Assist the Department Head with filing and other office duties as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
