Lifeguard & Teen Supervisor

The Boca Raton•Boca Raton, FL

8h•$0 - $23•Onsite

About The Position

The ideal candidate oversees daily operations of Harborside Family Lawn, FlowRider attraction, Slide lifeguard operations, Ocean lifeguard operations, The Break teen hangout, and teen programming. The position requires monitoring these areas to ensure safety, outstanding customer service, and maintaining high operational standards. The Supervisor will lead a team of lifeguards and recreation staff, coordinate with multiple departments, manage supplies and point-of-sale systems, and actively contribute to enhancing the guest and member experience.

Requirements

Lifeguard, First Aid, and CPR certification required.
Must possess strong communication skills, both verbal and written.
Ability to lead and manage teams across multiple locations.
Strong organizational skills with the ability to manage documentation and operational logistics.
Proficiency in point-of-sale systems and moderate computer skills.
Minimum of three years of experience in the recreation or hospitality industry.
Experience working in a customer service-focused environment.

Responsibilities

Oversee day-to-day operations of Harborside Family Lawn, FlowRider, slide lifeguard and ocean lifeguard services, and The Break teen hangout.
Ensure safety protocols and operational procedures are followed at all recreational areas.
Provide excellent public relations and customer service, staying informed about resort happenings to enhance guest and member experiences.
Maintain documentation such as schedules, inventories, pre-registration lists, legal waivers, and disciplinary records.
Assist in ordering supplies, maintaining par levels, and creating POs in a timely manner.
Lead by example as a role model for the team, ensuring high standards of conduct.
Contribute ideas for new programs and special projects, supporting department growth and improvement.
Ensure all areas of responsibility are kept clean, organized, and in good repair through regular 5-sensing and quality checks.
Utilize digital communication methods to coordinate tasks and updates effectively.
Assist with hiring, training, disciplinary actions, and evaluations of staff.
Help develop goals, policies, procedures, and work standards to elevate department performance.
Monitor the upkeep and maintenance of all recreation areas in compliance with health and safety standards.