Lifeguard Supervisor - Winter 26.27

Snowshoe Mountain • Snowshoe, WV

13h • Onsite

About The Position

Seasonal Work, Play, Get Paid, and Enjoy the Perks! This role involves supervising lifeguards, ensuring certifications are up-to-date, and providing training. The position also includes responsibilities related to scheduling, budgeting, inventory, guest services, and facility maintenance. Adventure awaits at Snowshoe Mountain, offering opportunities to explore outdoor activities and connect with guests and employees from diverse backgrounds.

Requirements

• Lifeguard, CPR, BLS, and AED certifications (On job training will be provided)
• General knowledge and experience with power tools, and minor construction

Nice To Haves

• High School Diploma or GED Preferred

Responsibilities

• Interviewing, hiring, and training lifeguards to the Ellis & Associates ILTP standards
• Tracking lifeguards, CPR/First Aid certifications, and practicing of lifeguard certification
• Continuing education of Lifeguard Instructors Certification through Ellis & Associates ILTP
• Creating training seminars, providing learning resources, and offering feedback/coaching
• Documenting all training hours according to Ellis & Associates Standards
• Training the supervisor to accomplish organizational vigilance amongst staff, by building upon their leadership skills
• Training staff on operational guidelines, equipment, vehicles and facilities, sales and technical knowledge, etiquette, personal interaction guidelines, and resort information
• Assisting with performance evaluations
• Scheduling one-on-one meetings with staff
• Ordering supplies and inventory as needed
• Working with front-line staff and guests to ensure problems are dealt with quickly and professionally
• Creating schedules for supervisors and other staff members
• Forecasting budgets and expenses to coincide with fiscal year budgets
• Checking and approving time in Ultipro or other related databases
• Responsible for the safe keepings, and regular counts of the allotted banks used in the Shavers Lake retail store
• Forecasting and building upon the expansion of Shavers Lake area, by using creativity and building partnerships with a variety of businesses that coincide with those forecasted capital projects
• Ensuring all equipment and facilities are in good working order and visually appealing
• Responsible for the overall look of Shavers Lake and all activities associated within
• Prioritizing and delegating tasks and projects
• Monitoring resort guest levels and activity participation to better suit future needs
• Soliciting business and guests through communication with community partners, internal guests, marketing venues and positive word-of-mouth
• Using established service recovery guidelines and philosophies to accommodate guests
• Adhering to vehicle, equipment and facility maintenance schedules using daily checklists to monitor condition of equipment, facilities, and vehicles
• Adhering to department and company security policies, procedures and guidelines
• Monitoring daily cash reports
• Attending department, division and inter-departmental meetings, and sharing company information with staff
• Completing necessary duties required for the daily operation of the business such as, but not limited to doing laundry, answering phones and guest hospitality, etc.

Benefits

• Medical Benefits – Minimal Essentials Coverage available
• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
• 401k plan available to any employee over the age of 18
• Discounted Friends and Family Lift Ticket Vouchers
• 50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
• 40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
• Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED