Lifeguard Supervisor - Winter 26.27

Alterra•Snowshoe, WV

1d•Onsite

About The Position

This is a seasonal role for the Winter 26.27 season, offering the chance to work, play, and get paid while enjoying various perks. The position is located at 10 Snowshoe Drive, Snowshoe, WV 26209. Affordable on-mountain employee housing is available for rent. The role involves supervising lifeguards, managing certifications, training, scheduling, inventory, budget forecasting, and ensuring the overall operation and appearance of the Shavers Lake area and its activities.

Requirements

High School Diploma or GED
Lifeguard, CPR, BLS, and AED certifications (On job training will be provided)

Responsibilities

Interviewing, hiring, and training lifeguards to the Ellis & Associates ILTP standards
Tracking lifeguards, CPR/First Aid certifications
Practicing of lifeguard certification, AED, First Aid, CPR Certification
Continuing education of Lifeguard Instructors Certification through Ellis & Associates ILTP
Creating training seminars, provide learning resources, and provide feedback /coaching
Documenting all training hours according to Ellis & Associates Standards
Training the supervisor to accomplish organizational vigilance amongst staff, by building upon their leadership skills
Training staff on operational guidelines, equipment, vehicles and facilities, sales and technical knowledge, etiquette, personal interaction guidelines, and resort information
Assisting with performance evaluations, scheduling one-on-one meetings with staff
Ordering supplies and inventory as needed
Working with front-line staff and guests to ensure problems are dealt with quickly and professionally
Creating schedules for supervisors and other staff members
Forecasting budgets and expenses to coincide with fiscal year budgets
Checking and approving time in Ultipro or other related databases
Responsible for the safe keepings, and regular counts of the allotted banks used in the Shavers Lake retail store
Forecasting and building upon the expansion of Shavers Lake area, by using creativity and building partnerships with a variety of businesses that coincide with those forecasted capital projects
Ensuring all equipment and facilities are in good working order and visually appealing
Responsible for the overall look of Shavers Lake and all activities associated within
Prioritizing and delegating tasks and projects
Monitoring resort guest levels and activity participation to better suit future needs
Soliciting business and guests through communication with community partners, internal guests, marketing venues and positive word-of-mouth
Using established service recovery guidelines and philosophies to accommodate guests
Adhering to vehicle, equipment and facility maintenance schedules using daily checklists to monitor condition of equipment, facilities, and vehicles
Adhering to department and company security policies, procedures and guidelines
Monitoring daily cash reports
General knowledge and experience with power tools, and minor construction
Attending department, division and inter-departmental meetings, and sharing company information with staff
Completing necessary duties required for the daily operation of the business such as, but not limited to doing laundry, answering phones and guest hospitality, etc.

Benefits

Medical Benefits – Minimal Essentials Coverage available
Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
401k plan available to any employee over the age of 18
Discounted Friends and Family Lift Ticket Vouchers
50% off Snowshoe Quick Service Restaurants and 30% off Snowshoe Full Service Restaurants (excludes alcohol)
40% off Retail Merchandise and 45% off Mountain Essentials (excludes hard goods, 2 hard good sales for employees throughout winter)
Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

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