Lifeguard Manager

City of Collinsville•Collinsville, IL

5d•Onsite

About The Position

The Lifeguard Manager runs the daily operations of Collinsville Aqua Park, including scheduling and supervising aquatic staff, maintaining the pool and facility, and managing emergencies. The role is responsible for enforcing the safety of patrons and staff and for organizing, promoting, and staffing park events, programs, and rentals. The manager also trains staff and oversees the daily and seasonal opening and closing of the park. Most working hours occur from mid-April through mid-September. Some responsibilities may begin as early as November for the upcoming season. The position is seasonal and part-time, hourly.

Requirements

Be at least 19 years of age.
Hold current StarGuard Elite Lifeguard and Lifeguard Instructor certifications. Certification can be gained through the City of Collinsville, but employment cannot be provided without certification; certification must include the ability to pass all in-water skills tests in depths of at least 9 feet.
Have at least 4–6 years of lifeguarding experience.
Have in-depth knowledge of lifeguarding best practices, swim lessons, aquatic programs, and pool mechanics and maintenance, and be able to teach these skills to subordinate staff, or have the ability to learn these practices.
Have flexible scheduling that accommodates early mornings, late nights, weekends, and holidays.
Be able to work effectively with supervisors, staff, and guests.
Be able to act quickly, competently, and effectively during emergencies.
Be able to walk, run, stand, sit, and complete a variety of motor skills.
Be able to walk and/or stand on concrete for the majority of a shift.
Be able to bend to the floor and reach overhead.
Be able to lift and carry 30–70 pounds regularly to chest height.
Be able to hear and see well.
Demonstrate exceptional punctuality and attendance, a positive attitude and appearance, mature judgment, and ethical behavior.
Be able to think clearly and respond appropriately in an emergency; read, write, and perform mathematical equations; work with limited supervision; multitask; apply critical thinking, judgment, and problem-solving skills; and resolve conflict fairly, safely, and in a timely manner.
Be able to work staggered shift assignments as necessary, including evenings, weekends, and holidays, and work in hot, cold, wet, or otherwise unpleasant outdoor conditions and in a loud, fast-paced environment.

Nice To Haves

Prior experience supervising and operating aquatics programs, swim lessons, pool maintenance, and lifeguards.
Proficiency with Microsoft programs, Google Suite, and other software that may benefit waterpark efficiency.
Previous supervisory or managerial experience.

Responsibilities

Ensure the safety of all guests and staff while maintaining a safe, clean, and welcoming environment.
Supervise, coach, and support aquatic staff, addressing performance and disciplinary issues as needed.
Serve as Supervisor on Duty when the Assistant Parks and Recreation Director is unavailable.
Coordinate staff training, certifications, and regular in-service training.
Assist with staff hiring, scheduling, documentation, and seasonal operations.
Complete and maintain accurate facility records, incident reports, and other required documentation.
Enforce facility rules, policies, procedures, and safety regulations.
Provide excellent customer service and help create a fun, positive environment for guests and staff.
Assist with social media content and promotional announcements for facility programs, events, and activities.
Assist with pre-season facility preparation, daily operations, and post-season activities.
Fill in as needed in other roles, including Lifeguard, Head Guard, Maintenance, and other facility positions.
Communicate effectively with aquatic staff and the Assistant Parks and Recreation Director.
Use sound judgment, critical thinking, and problem-solving skills to address operational needs.
Maintain a professional image when representing Collinsville Aqua Park and the City of Collinsville.
Perform other duties as assigned.