Lifecycle Project Coordinator

Storage Solutions IncErlanger, KY
Remote

About The Position

This position will be responsible for many of the tasks supporting the lifecycle sales organization, from entering sales orders, coordination of delivery, managing customer expectations, ensuring materials and personnel are coordinated, communicating with customers, and following up on accounts receivable.

Requirements

  • Proficient with Microsoft office products (Word, Excel)
  • BA/BS degree or equivalent work experience
  • Fast Paced Multi-Tasker
  • Strong work ethic
  • Ability to adapt to new work platforms and tools
  • Strong organizational skills
  • Ability to work with all team members to ensure on time accurate completion
  • Attention to details

Responsibilities

  • Coordinate activities, resources, equipment, and information related to Life Cycle Services orders
  • Interface with clients and Lifecycle Services personnel to identify and define project requirements and timelines for shipments
  • Ensure proper client authorization is obtained for order entry
  • Enter sales orders in company accounting system and interface with buyer to ensure purchase orders are issued to vendors and shipments are coordinated
  • Ensure clients’ needs are met as project evolves
  • Interface with clients and vendors to issue orders, invoices and to collect on past due deliverables
  • Monitor and track progress of specific jobs warranty parts orders and assist in organizing part returns and closure of sales orders
  • Issue all appropriate legal paperwork relating to specific jobs
  • Reconcile all completed jobs and submit for invoicing
  • Follow up with the customer to ensure complete satisfaction and identify improvement opportunities
  • Support in collections as necessary
  • Cross train with Automation Project Coordinator
  • Prepare reports as requested
  • Participate in company process improvement initiatives as requested by management

Benefits

  • Competitive Salary
  • Generous Paid Time Off
  • Medical, Dental, and Vision Benefits
  • 401K with Company Match
  • Company HSA Contribution
  • Professional Growth Opportunities
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