Lifecycle Marketing Manager

Inspira Education • New York, NY

5h • $150,000 - $160,000 • Onsite

About The Position

Inspira Education Group is one of the fastest-growing edtech startups in the US, aiming to democratize access to high-quality coaching. As the world’s leading network of top admissions coaches, they are disrupting application processes with innovative products and services. Backed by prominent investors, Inspira Education is seeking a strategic, hands-on Lifecycle Marketing Manager to drive acquisition and engagement across their brands. This role involves owning the CRM communication strategy, optimizing engagement with existing contacts, expanding the email list, and increasing free consultations. The manager will lead campaign execution, A/B testing, and personalization, supported by a CRM Manager, and collaborate with marketing, product, and sales teams to enhance app engagement. The ideal candidate is data-driven, possesses expertise in platforms like Braze, Iterable, or HubSpot, and is passionate about experimentation. They should be comfortable with both strategic thinking and tactical execution, working cross-functionally to achieve results. The primary metric for success is consultations generated from the contact database. This is an in-person role requiring 5 days/week in their NYC office (Gramercy).

Requirements

• 6–8+ years of lifecycle marketing experience, ideally in high-consideration or long-sales-cycle environments that require thoughtful lead nurturing strategies
• 2–3 years of experience managing and scaling high-performing teams
• Deep expertise in HubSpot; familiarity with Braze, Iterable, or similar tools is a strong plus
• Proficiency in email and SMS marketing automation, including segmentation, triggers, and personalized flows
• Basic working knowledge of SQL and comfort querying data
• Strong understanding of HTML and template scripting languages (e.g., Jinja, Django, or ESP-specific templating systems)
• Exceptional copywriting skills with a proven ability to engage target audiences and iterate on messaging based on performance data
• Highly analytical mindset, with a track record of using data to inform campaign strategy and drive measurable results
• A balance of creative thinking and analytical rigor. Someone who can conceptualize big ideas and dive into the data
• Comfortable rolling up your sleeves and getting into the weeds. A builder, not just a strategist
• Able to translate data into clear insights and actionable marketing strategies

Nice To Haves

• Bonus points for experience working with customer data platforms (CDPs) like Simon Data, Iterable, or Optimove
• Familiarity with Looker or experience in data transformation is a plus

Responsibilities

• Own the end-to-end strategy and execution of lifecycle marketing programs, building clear and personalized user journeys that drive acquisition, engagement, conversion, and retention
• Analyze cohort and segment performance regularly to uncover trends, understand the “why” behind user behavior, and develop actionable insights that inform strategy
• Develop and execute a robust experimentation roadmap to increase acquisition, engagement, and lifetime value through A/B testing and continuous optimization
• Create and manage sophisticated email and SMS campaigns, including drip sequences, targeted newsletters, transactional messages, and upgrade flows, all aimed at increasing product engagement and driving conversion
• Identify drop-off points within the user journey and implement targeted, trigger-based campaigns to address friction and improve key KPIs
• Ensure compliance with deliverability best practices and maintain a strong sender reputation across all messaging platforms (email and SMS)
• Leverage customer segmentation and persona development to tailor messaging, offers, and campaigns that resonate with high-potential customer groups
• Collaborate closely with the data team to define and build end-to-end lifecycle reporting and track performance across channels
• Lead and grow a team of lifecycle marketers, acting as both a player and coach — mentoring team members, advocating for their work, and rolling up your sleeves to contribute directly when needed
• Ensure consistent and personalized messaging across the funnel, delivering the right message to the right person at the right time through the right channel
• Track and report on campaign performance and KPIs, such as lead volume, conversion rates, pipeline growth, LTV, and ROI; provide recommendations to optimize results
• Forecast marketing outcomes and track progress toward growth and revenue goals
• Stay on the cutting edge of AI and martech tools, proactively identifying and implementing technologies that improve efficiency, personalization, and performance across lifecycle programs

Benefits

• 100% coverage of health, vision, and dental benefits
• Flexible Paid-time Off
• Learning and Development Budget
• Retirement Savings Plans - 401k with matching
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network), AAPI, Rainbow (LGBTQIA+), Gender+, LatinX, Black Excellence, Disability Community, and Veterans

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed