Lifecycle Marketing Associate (Hybrid)

Enova International • Chicago, IL

12h • $72,000 - $104,000 • Hybrid

About The Position

Enova is seeking a Lifecycle Marketing Associate to build, execute, and optimize lifecycle marketing programs across email, SMS, and other digital channels. This is an exciting opportunity for a hands-on technical marketer who’s passionate about customer engagement and eager to deepen their expertise in Salesforce Marketing Cloud (SFMC), Oracle Responsys, and the broader martech stack. You’ll be responsible for day-to-day campaign execution, audience segmentation, and performance optimization with the opportunity to grow into broader platform ownership and customer experience architecture. You’ll work cross-functionally with teams across Marketing, Analytics, Product, Tech, and Creative to translate business goals into scalable campaigns and connected customer journeys. As a power user and SFMC admin, you’ll drive personalization at scale, lead high-impact lifecycle initiatives, and play a key role in how we engage and retain small business customers.

Requirements

• 4–8 years experience in lifecycle marketing, CRM marketing, or marketing automation (fintech, SaaS, or regulated industries a plus).
• Advanced proficiency in Salesforce Marketing Cloud, including Journey Builder, Automation Studio, and Contact Builder.
• Strong fluency in SQL and AMPscript; working knowledge of JavaScript, HTML & CSS.
• Experience connecting and activating data from multiple systems like Salesforce Sales Cloud, CDPs, or data warehouses (e.g., Snowflake) to marketing platforms.
• Analytical mindset with comfort testing, iterating, and measuring marketing performance.
• Excellent communication and collaboration skills across cross-functional teams.
• Self-starter with the ability to operate autonomously in a fast-paced environment.
• Adaptability and curiosity around emerging technologies and tools.

Responsibilities

• Build and launch email and SMS campaigns and journeys using Salesforce Marketing Cloud (SFMC), Oracle Responsys, and other martech tools.
• Use dynamic content and customer data to personalize messaging based on behavior, product usage, and lifecycle stage.
• Support campaign QA and UAT to ensure accurate, on-brand execution across channels and devices.
• Write SQL queries to build and maintain audience segments across lifecycle stages.
• Implement AMPscript and other personalization languages to drive dynamic experiences.
• Maintain segmentation logic to ensure audience accuracy, compliance, and scale.
• Evaluate and help integrate new tools to enhance automation, personalization, and compliance.
• Help build repeatable campaign templates and automation frameworks to scale lifecycle programs.
• Ensure all programs meet deliverability and legal standards (CAN-SPAM, TCPA, etc.).
• Design and execute A/B and multivariate tests across the customer journey.
• Track key metrics (open rate, CTR, conversion, retention) and drive data-informed optimizations.
• Document test results and share learnings to inform future strategy.

Benefits

• Health, dental, and vision insurance including mental health benefits
• 401(k) matching plus a roth option (U.S. Based employees only)
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed