Life Skills Coach

Gateway-Longview, Inc.•Buffalo, NY
•$18 - $20

About The Position

The Life Skills Coach provides hands-on life-skills training to prepare clients for independent living. The role supports children and youth served by Gateway Longview’s Community Based Services, which works with children, youth, and families to strengthen family and care systems and promote permanency and stability. The coach models appropriate behavior, fosters a safe and supportive atmosphere, and develops therapeutic relationships responsive to each client’s needs and treatment plan. The coach also helps program staff develop and implement independent living plans through instruction, counseling, and direction in areas such as personal conduct, hygiene, appearance, social skills, school, routines, and work habits. The position requires effective communication, documentation, confidentiality, and coordination with program staff and other involved personnel. Work may follow non-traditional hours to support program schedules and crisis intervention needs.

Requirements

  • High school diploma or equivalent.
  • Three years of relevant experience.
  • Valid New York State driver’s license and adequate auto insurance.
  • Excellent communication and customer service skills.
  • Ability to multitask and be detail-oriented.
  • Ability to work independently and be an enthusiastic team player.
  • High degree of discretion when handling confidential information.
  • Availability to work non-traditional hours, which may include some weekends, evenings, and after-hours work to support program schedules and crisis intervention needs.
  • Ability to work effectively with clients, staff, families, and community contacts.

Responsibilities

  • Serve as an appropriate role model and create an atmosphere beneficial to clients’ physical and emotional health.
  • Perform program functions efficiently according to a non-traditional work schedule.
  • Develop and maintain therapeutic relationships responsive to clients’ needs and consistent with established treatment plans.
  • Promote parent-child relationships as indicated by the treatment plan.
  • Use Solution-Focused Trauma-Informed Care approaches with clients and colleagues.
  • Assist program staff in developing and implementing independent living plans by instructing, counseling, and directing clients in personal conduct, hygiene, appearance, social skills, school, routines, and work habits.
  • Foster each child’s physical, spiritual, and emotional needs.
  • Identify and communicate behavioral, emotional, or medical needs in a timely and effective manner, and confer regularly with program staff about each child’s individual and group progress.
  • Maintain the security of the facility and scatter-site home areas, and help ensure the safety and security of clients and their home, school, and work environments.
  • Maintain confidentiality by discussing each child’s case only as necessary and at an appropriate time and place.
  • Complete required documentation and communicate essential client-related information accurately, thoroughly, and promptly to involved personnel.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Wellness program
  • Employee assistance program
  • 403B retirement plan
  • Flexible working options
  • Up to 11 paid holidays and 3 floating holidays
  • Up to 33 days of paid time off each year, with the opportunity to begin using PTO after hire
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