Life Science Broking Team Leader

WTWNew York, NY
Hybrid

About The Position

WTW’s Life Science Placement and Broking Solutions Leader deliver superior results for our clients’ business and risk management needs through deep industry specific expertise. Dedicated brokers specializing to provide tailored coverage solutions to best protect clients’ assets, build tailored coverage and secure the most favorable terms from the marketplace. The Life Science Placement and Broking Solutions Leader is responsible for leading and building a team of national and segmented broking teams. The role will report into the Head of Casualty, North America. Further, this role also has responsibility for helping drive our strategy around placement and broking solutions for Life Sciences and is accountable for aligning our broader broking community, growing our specialized book of business. The leader will create, steer and drive a differentiated client experience.

Requirements

  • Licenses as required by state law
  • Minimum 10 years of experience in the Industry P&C insurance brokerage sector
  • Knowledge of various product lines and products including but not limited to; casualty & property, with a focus on Life Science.
  • Multi-faceted broking industry experience (i.e. prior roles in broking across multiple lines of business, underwriting and client engagement).
  • Experience in implementing the corporate mission and strategy within her/his business segment
  • Extensive knowledge of the Industry and insurance markets
  • Ability to understand client and technical issues and capability to solve
  • Exceptional communication, negotiation and influencing skills
  • Excellent leadership skills, with a proven track record of developing people
  • Excellent stakeholder management skills with the ability to influence within a matrix environment
  • Proven ability to design and execute strategies – able to use inclusive and collaborative styles to manage ambiguity and gain agreement
  • Ability to act as an ambassador for the Industry practice and the company
  • High levels of business and financial acumen with an ability to drive the North America Broking and Company strategies
  • Excellent change management capabilities
  • BA/BS degree required.

Nice To Haves

  • Preferred designations of CPCU, CRIS & ARM

Responsibilities

  • Establishing and executing the strategic direction of the specialized broking business
  • Collaborating with leadership to develop client strategies that deepen, broaden and build profitable relationships with key buyers
  • Maintaining a visible position in the market, cultivating key relationships and creating a talent pipeline
  • Maintaining senior executive-level relationships at insurers to effectively escalate broking and claims issues and achieve favorable outcomes and resolutions
  • Assisting with designing a digital trading platform that generates efficiencies for our broking community and helps create value for our clients
  • Maintaining alignment with North America CRB and Broking core business objectives including adherence to Engagement 365 and the “Zero Policy Defects” initiative
  • Ensuring compliance with all E&O mitigation strategies
  • Assisting Producers and leading sales efforts including participating in high profile RFPs
  • Leading branding in the insurance industry including thought leadership content, analytics, affiliate relationships, training & education and center-of-influence networking
  • Providing operational leadership by leading an efficient business (resource deployment)
  • Influencing review of renewal business for adequacy of coverage and competitive rates
  • Coordinating with the local offices, Regional Partners and Managing Partners to ensure alignment between broking and production strategies
  • Recruiting, motivating and mentoring team members; ensuring local succession planning is in place
  • Line management of broking heads, setting objectives and performance criteria
  • Ensuring broking best practice is applied consistently
  • Actively contributing to the Placement and Broking Solutions leadership team
  • Designing facilities, panels and technology solutions in collaboration with local Broking leadership
  • Helping to deliver financial targets
  • Ensuring that all Associates that he/she manages are adequately trained and competent to enable them to be successful in putting the interests of clients and the integrity of the market at the heart of the way they do business

Benefits

  • Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
  • Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
  • Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).
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