Life Safety Officer (EMT) - Full Time (Citywide LV)

Caesars Entertainment•Las Vegas, NV

About The Position

The Life Safety Officer (LSO) works to protect the welfare, security, and integrity of team members, guests, their personal property, and company assets. The role combines property patrol and security enforcement with guest assistance and emergency medical response. The officer responds to dispatched calls, provides first aid and CPR when needed, and follows Clark County Basic Life Support protocols. The LSO investigates and documents incidents, prepares detailed reports with photographic evidence and witness statements, and assists civil and law enforcement authorities, including providing court testimony. The role also involves enforcing company policies, following use-of-force procedures, conducting gaming drops in accordance with Nevada Gaming law, and inspecting and restocking emergency medical equipment. The position requires working indoors and outdoors in a range of weather conditions, responding calmly to stressful situations, and meeting the physical demands of security work. The officer must complete the Las Vegas Region Security Academy testing within the first 90 days of employment.

Requirements

Ability to work any day of the week and any shift.
Ability to obtain and possess a Nevada Gaming Card and an Alcohol Awareness Card (AES).
Current, valid Nevada Driver’s License.
Maintain current Basic Emergency Medical Technician certification with the State of Nevada, Southern Nevada Health District Emergency Medical Services.
Maintain current National Registry of Emergency Medical Technicians certification.
Ability to work and stand indoors and outdoors in temperatures ranging from heat above 115 degrees to cold as low as 10 degrees.
Ability to physically restrain adults weighing more than 200 pounds.
Ability to remain calm in crisis and stressful situations and make rational decisions when handling guest and employee issues.
Ability to work independently.
Ability to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces and stairs.
Ability to lift and carry up to 60 pounds and push or pull up to 150 pounds.
Ability to see and remember specific details of incidents and persons.
Ability to provide court testimony when necessary and write detailed reports.
Ability to read, write, speak, and understand English.
Ability to tolerate secondhand smoke, high noise levels, bright lights, and dust.
Pass the physical and written testing of the Las Vegas Region Security Academy within the first 90 days of employment. Testing includes C.O.D.E.S., defensive tactics, legal issues, handcuffing, verbal de-escalation skills, use of force, report writing, searching subjects, emergency response, ethics, expandable baton, and Red Cross AED/CPR/Emergency First Aid.

Nice To Haves

One to two years of prior security experience.
Prior experience in a position with direct guest contact.
Ability to manage several tasks at once.
Good oral and written communication skills.
Working knowledge of basic computer programs.

Responsibilities

Greet guests and fellow team members with a friendly and sincere welcome.
Continuously patrol the property to help ensure the safety of guests and team members and uphold applicable laws, policies, and procedures.
Use sound judgment to assess and resolve problems, including facilitating customer complaint resolution through personal action and coordination with other departments.
Provide guests with accurate directions to property attractions and amenities.
Maintain a well-groomed, professional appearance and demeanor.
Assist civil and law enforcement authorities, including providing testimony in court and administrative proceedings.
Provide first aid, CPR, and other first-responder medical assistance in accordance with proper procedures and techniques.
Interview, investigate, and document incidents requiring Security intervention in accordance with company and department policy.
Enforce company policies and procedures and meet attendance requirements.
Respond promptly to dispatched areas of need and medical calls, complying with Clark County BLS protocols.
Conduct slot, pit poker, and other drops in accordance with Nevada Gaming law and departmental procedures.
Follow departmental use-of-force policy when arresting or detaining individuals who violate laws or company policy.
Write detailed incident reports, including photographic evidence and voluntary witness statements, covering matters such as safety hazards, accidents, complaints, policy violations, theft, trespassing, lost and found, and fire.
Restock the trauma bag after medical calls or details.
Visually inspect AED equipment and oxygen supplies.
Know the locations of emergency equipment and exits, including phones, fire extinguishers, and emergency exits.