Life Enrichment Supervisor

Channing House•Palo Alto, CA

12d•$31 - $41•Onsite

About The Position

The Life Enrichment Supervisor plans, coordinates, and implements activity programs that meet activity-plan goals and are integrated with residents’ interdisciplinary care plans. Under the guidance of the Wellness Program Manager, the Supervisor provides psychosocial support and monitors residents’ comfort, concerns, and needs. The role supports Channing House’s mission and core values: doing the right thing, being a team player, focusing on quality, and adapting to change. The Supervisor plans and delivers engaging, inclusive programming for residents across levels of care, including events, activities, outings, and person-centered memory-care initiatives. The role also assesses residents’ capabilities and interests, documents their participation and responses, coordinates supplies and services, and works with residents, families, staff, volunteers, and community partners. The position has leadership responsibilities that include developing staff schedules, leading daily huddles, and providing guidance and accountability to Life Enrichment Department employees. Work is generally indoors, with occasional outdoor activities and possible exposure to heat or cold. Travel is less than 5%.

Requirements

At least 2 years of related work experience.
Public speaking experience required.
Complete the Activity Professionals Certificate and renew it as needed; complete annual continuing education units (CEUs).
Ability to use a computer and proficiency in Microsoft Suite.
Ability to support Apple iOS and Android mobile phones and common local and network printer vendors, including HP, Xerox, and Ricoh.
Ability to use finance, scheduling, MHR, safety, and other software used in a CCR facility, as well as accounting, database, internet, spreadsheet, and email software.
Ability to speak and comprehend English, the primary language used in the workplace.
Travel required is less than 5%.
Ability to perform the essential duties, including activity planning and delivery, resident assessment and support, documentation, coordination, and staff supervision.
Meet the position’s stated physical demands, including standing and walking for extended periods; coordination and manual handling; reaching, bending, stooping, pushing, and pulling; frequently lifting or moving up to 25 pounds; and using computers and phones.

Nice To Haves

High school diploma, GED, or equivalent experience preferred.
Associate, bachelor’s, or bachelor of science degree; a specialty in Recreational Therapy, Psychology, and/or Hospitality is preferred.
Ability to speak and/or comprehend languages used by clients other than English is a plus.

Responsibilities

Attend daily stand-up meetings and monthly Events Committee and Buddy Volunteer preparation meetings.
Assist with planning trips and outings, including charter bus reservations and transportation arrangements.
Assist in developing and maintaining activity calendars for each level of care.
Lead and coordinate holiday events, cultural celebrations, and dementia-awareness initiatives that encourage engagement, inclusion, and community connection and reflect residents’ cultural backgrounds, traditions, and interests.
Develop residents’ activity plans of care and gather information from medical records, nursing staff, families, and residents to assess capabilities, needs, and interests.
Maintain activity displays with current information, promote event attendance, and encourage residents to develop leisure activities.
Implement activities and events, including crafts, games, music, art, lectures, educational and exercise classes, tours, and outings, based on residents’ needs and interests.
Instruct residents in activities and techniques suited to their physical or psychological needs; lead programs enthusiastically and encourage participation.
Observe residents during activities and respond appropriately to verbal and nonverbal expressions of their needs.
Plan, organize, direct, and participate in programs that support rehabilitation and residents’ integration into the community.
Coordinate Life Care programs and joint programming among Life Care residents, buddies, and Independent Living residents.
Support community dementia-care initiatives, including staff in-services, residents’ life stories, and coordinated person-centered memory-care programming with department managers.
Assist residents at mealtime in the activity room, including distributing meal trays and pouring beverages.
Participate in investigating theft-and-loss reports and complaints to identify resident concerns.
Maintain residents’ ancillary appointments, including hair appointments, and provide support for other appointments as needed.
Meet the needs of residents who are grieving.
Document activity attendance and complete activity assessments at admission and quarterly thereafter.
Maintain an active list of volunteers, entertainers, and special speakers.
Purchase activity supplies within the monthly budget.
Prepare and submit reports and charts documenting residents’ reactions and evidence of progress or regression.
Attend requested meetings and in-services, including quarterly, safety, buddy-volunteer, and health-services meetings or presentations.
Review care plans and write progress notes about residents’ responses to the Life Enrichment Program.
Evaluate clothing needs of residents in Skilled Nursing Facilities and Assisted Living units, encourage families to purchase items as needed, and arrange for adaptive equipment, clothing, and personal items.
Stay current with program trends and best practices through networking, site visits, and conferences as appropriate; learn CDPH and DSS activity regulations.
Develop and oversee the weekly staff schedule and lead daily staff huddles to communicate priorities and operational updates.
Promote staff actions that preserve or enhance residents’ dignity and support individualized, person-centered care.
Provide supervisory guidance and accountability to non-supervisory Life Enrichment Department employees; train employees, assign and direct work, provide feedback, address suggestions and complaints, and resolve problems in accordance with organizational policies and applicable laws.
Maintain effective team relationships, communicate and listen effectively, act professionally, provide a supportive and caring environment, and follow company policies, safety and compliance practices, and business ethics codes.