Life Cycle Account Executive - Services Contracts

Yokogawa • Houston, TX

3d • Hybrid

About The Position

Yokogawa, an award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems, and industrial services across various industries. The company aims to shape a better future by supporting the energy transition, (bio)technology, artificial intelligence, and industrial cybersecurity, aligning with the United Nations sustainable development goals. The team comprises 18,000 employees working in over 60 countries with a mission to "co-innovate tomorrow." They seek dynamic colleagues passionate about technology and the planet, offering great career opportunities in a global culture that values respect, value creation, collaboration, integrity, and gratitude.

Requirements

• Bachelor’s degree in business, engineering, industrial technology, or equivalent experience preferred.
• Five or more years of successful technical, industrial, automation, or lifecycle services sales experience, preferably involving service contracts, maintenance agreements, or recurring support programs.
• Demonstrated ability to identify white-space opportunities, expand wallet share, increase service penetration, and develop new buying centers within strategic accounts.
• Working knowledge of Yokogawa or comparable automation platforms and service models, including DCS, SIS, PLC/SCADA, instrumentation, industrial networks, software maintenance, cybersecurity, and modernization.
• Strong value-selling, negotiation, presentation, CRM discipline, and matrixed collaboration skills across sales, service, technical, and operations teams.
• Experience in chemicals, refining, LNG, power, energy, mining, metals, pulp and paper, water/wastewater, or other process industries; ability to travel regularly.

Nice To Haves

• Familiarity with CENTUM VP, ProSafe-RS, PRM, CI Server, OpreX services, Product Maintenance Licenses, Annual Maintenance Contracts, or installed-base lifecycle planning is a plus.

Responsibilities

• Driving the entirety of the service contracts year-over-year (YoY) number for Yokogawa Corporation of America.
• Identify, qualify, and close Yokogawa Life Cycle Services contract opportunities, including renewals, expansions, and new multi-year agreements, and serve as the principal focal point for the Plant Stewardship initiative.
• Map installed-base coverage, service adoption, competitor presence, contract status, unsupported assets, aging platforms, and adjacent units to uncover white-space growth opportunities.
• Develop account expansion plans that align customer priorities with Yokogawa value in reliability, uptime, cybersecurity, obsolescence management, modernization, and total cost of ownership. The role of a force multiplier for account solutions expansion.
• Position Yokogawa lifecycle offerings, including OpreX Lifecycle Maintenance Agreements, TAC support, Customer Portal access, software maintenance, system health checks, performance reporting, spare parts, modernization, and field service options.
• Collaborate with North America regional service managers, field service, lifecycle services, engineering, operations, proposal, and leadership teams to coordinate account plans, customer messaging, proposals, pricing, and delivery commitments.
• Help to develop account manager customer engagement by leading LCA discussions when needed, but more importantly coaching AM’s to confidently lead those conversations on their own over time.
• Build relationships with plant leadership, maintenance, operations, reliability, procurement, IT/OT cybersecurity, and executive stakeholders to expand account influence and service penetration.
• Maintain disciplined pipeline, forecast, installed-base intelligence, white-space maps, CRM updates, renewal plans, and customer business review materials.

Benefits

• Great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior