Life Coach- 2nd shift

Water Street Mission•Lancaster, PA

1d•Onsite

About The Position

A Life Coach works directly with and supports Water Street Mission guests in their personal journey towards sustainable restoration, providing accountability and empowerment for guests to reach their self-identified goals. A Life Coach works with guests from a strengths-based, person-centered, and trauma-informed perspective. Core Life Coach team functions include upholding WSM’s mission, offering radical hospitality, practicing presence ministry, building safe relationships, providing accountability and empowering guests, connecting guests to internal WSM resource teams, and ensuring campus safety. All Water Street Mission Staff must be willing to sign Water Street Mission’s Statement of Faith, be a current and active member and/or regular attendee of a local church, and be able to fully support Water Street Mission’s core values and ministry philosophy.

Requirements

Minimum of 1 year experience in human services, with preference given to candidates with demonstrated experience in the areas of homelessness, behavioral health, substance abuse, or trauma-informed care, required.
Competency in Microsoft Office products and ability to use or learn a case management software system is required.
Strong communication and interpersonal skills are essential.
Be able and willing to share the Gospel and participate in the ministry activities of Water Street Mission.
Subscribe to the Water Street Mission Statement of Faith and Qualifications of Employment upon hire and continuously while employed.
Adhere to the Water Street Mission Employee Handbook.

Nice To Haves

Associate’s degree or higher (or degree in progress) preferred, although candidates with a relevant combination of education and experience will be considered.
Bilingual (English-Spanish) strongly preferred.

Responsibilities

Share the Good News of Jesus Christ in words and actions with people we serve, communicating hope and dignity.
Walk alongside fellow WSM staff in Christian community as we journey toward maturity.
Encourage restoration in the lives of coworkers and guests, recognizing we are each restored by God to become restorers.
Work in full coordination with other WSM staff at all times to identify, report and respond appropriately to any potential threats to the safety and wellbeing of guests.
Embody, encourage, and cultivate WSM culture, purpose, mission and values in words and actions.
Coach, support, provide accountability, and empower guests towards their self-identified goals.
Foster positive partnerships and collaboration with other WSM departments.
Function as lead Life Coach when a Senior Life Coach or Residential Life Leaders are not on campus.
Participate in crisis conversations and de-escalation of situations on campus as needed.
Answer phone calls, field inquiries, and direct visitors/volunteers, as needed.
Be present in and oversee assigned areas of campus, as directed by supervisor.
If assigned a temporary guest caseload, meet with guests for individual Life Coach sessions, lead/facilitate guest groups, and prepare and submit up-to-date status reports on guest progress.
Assist Residential Life Leaders and Senior Life Coaches with designated tasks.
Assist guests moving into and out of WSM.
Manage and stock supplies, as needed, and maintain cleanliness of assigned areas on campus.
Meet with Shelter guests for ‘Overview of Residential’ groups and/or Residential Program application interviews, as assigned.
Oversee and assist guests with assigned task responsibilities.
Attend all required meetings and trainings.
Maintain accurate guest information, including reporting and data management, and communicate with other shifts as necessary.
Perform all other duties as assigned.