Life Coach- 2nd shift

Water Street Mission•Lancaster, PA

1d•Onsite

About The Position

For Water Street Mission to fulfill its mission and purpose, it is critical for all staff to participate in the development and maintenance of a healthy Christian Community. By living out faith with one another and creating a space where guests are invited to experience that community, lives are restored. Each staff member has an essential role in forming and maintaining Christian community, as the love of Christ is the real impetus for change with guests. A Life Coach works directly with and supports Water Street Mission guests in their personal journey towards sustainable restoration, providing accountability and empowerment for guests to reach their self-identified goals. A Life Coach works with guests from a strengths-based, person-centered, and trauma-informed perspective. Core functions include upholding WSM’s mission, offering radical hospitality, practicing presence ministry, building safe relationships, providing accountability and empowering guests, connecting guests to internal WSM resource teams, and ensuring campus safety.

Requirements

Willing to sign Water Street Mission’s Statement of Faith
A current and active member and/or regular attendee of a local church
Able to fully support Water Street Mission’s core values and ministry philosophy
Minimum of 1 year experience in human services
Competency in Microsoft Office products
Ability to use or learn a case management software system
Strong communication and interpersonal skills

Nice To Haves

Associate’s degree or higher (or degree in progress)
Demonstrated experience in the areas of homelessness, behavioral health, substance abuse, or trauma-informed care
Bilingual (English-Spanish) strongly preferred

Responsibilities

Uphold WSM’s mission
Offer radical hospitality
Practice presence ministry
Build safe relationships
Provide accountability and empower guests
Connect guests to internal WSM resource teams
Ensure campus safety
Share the Good News of Jesus Christ in words and actions with people we serve, communicating hope and dignity
Walk alongside fellow WSM staff in Christian community as we journey toward maturity
Encourage restoration in the lives of coworkers and guests, recognizing we are each restored by God to become restorers
Work in full coordination with other WSM staff at all times to identify, report and respond appropriately to any potential threats to the safety and wellbeing of guests
Embody, encourage, and cultivate WSM culture, purpose, mission and values in words and actions
Work every other weekend
Work holidays as assigned in the staff rotation
Coach, support, provide accountability, and empower guests towards their self-identified goals
Foster positive partnerships and collaboration with other WSM departments
Function as lead Life Coach when a Senior Life Coach or Residential Life Leaders are not on campus
Participate in crisis conversations and de-escalation of situations on campus as needed
Answer phone calls, field inquiries, and direct visitors/volunteers, as needed
Be present in and oversee assigned areas of campus, as directed by supervisor
If assigned a temporary guest caseload, meet with guests for individual Life Coach sessions, lead/facilitate guest groups, and prepare and submit up-to-date status reports on guest progress
Assist Residential Life Leaders and Senior Life Coaches with designated tasks
Assist guests moving into and out of WSM
Manage and stock supplies, as needed, and maintain cleanliness of assigned areas on campus
Meet with Shelter guests for ‘Overview of Residential’ groups and/or Residential Program application interviews, as assigned
Oversee and assist guests with assigned task responsibilities
Attend all required meetings and trainings
Maintain accurate guest information, including reporting and data management, and communicate with other shifts as necessary
Perform all other duties as assigned