Lien Specialist

Verisk Analytics • Woburn, MA

21h

About The Position

The Lien Specialist handles intake and setup of referrals involving Medicare, Medicare Advantage Plans, Part D, and Medicaid. The role includes reviewing, analyzing, and disputing correspondence from recovery contractors. It is client-facing and requires professional communication, timely responses, and excellent customer service. The position is suited to someone who works well in a fast-paced environment, takes individual accountability, and contributes within a team structure.

Requirements

• 0–2 years of experience.
• Detail-oriented, organized, and quality-focused.
• Excellent verbal and written communication and customer service skills.
• Advanced technical skills and working knowledge of Microsoft Office.
• Able to work independently and be self-directed and highly motivated.
• Desire to work in a fast-paced, professional environment.
• Flexible and adaptable.

Nice To Haves

• Associate or bachelor's degree preferred.

Responsibilities

• Intake incoming referrals into the claims system and follow up on incomplete referrals to obtain missing information.
• Review, analyze, and dispute assigned Conditional Payment correspondence.
• Serve as the primary point of contact for assigned clients.
• Respond to client inquiries, case-status requests, case updates, and general subject-matter questions through written and verbal communication.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed