Lien Release Specialist

ISN•Oklahoma City, OK

About The Position

ISN Corporation is seeking a Lien Release Specialist to process mortgage-loan lien release tasks while protecting borrowers’ confidential information. The role uses internal protocols and internal and external databases, updates systems of record, and maintains accurate logs to support the tracking and timely completion of lien release requests. The specialist conducts follow-ups, identifies process-related issues, prioritizes work to meet required timeframes, and follows applicable company, investor, and insurer guidelines. The position may also support audits and other loan servicing functions, respond to inquiries, and perform other assigned tasks. The specialist works independently or collaboratively in a fast-paced setting and helps foster positive working relationships and morale.

Requirements

  • At least 6 months of mortgage industry experience.
  • Data management skills.
  • Background or knowledge in FHA guidelines.
  • Familiarity with HUD guidelines.
  • Excellent oral and written communication skills.
  • Superior organizational skills.
  • Proficiency in the MS Office Suite and other specialized software applications.
  • 10-key data entry skills.
  • Typing speed of 60–80 WPM.

Responsibilities

  • Protect borrower privacy by ensuring confidential loan information is shared only with authorized parties.
  • Respond to and process mortgage-loan lien release tasks according to internal protocols.
  • Use internal and external databases, update systems of record, and maintain accurate logs for lien release task processing and tracking.
  • Follow up on lien release requests in a systematic and timely manner.
  • Identify lien release process-related issues and prioritize workflow to process tasks within required timeframes.
  • Follow procedures and provide support, as needed, with audits and other loan servicing functions.
  • Adhere to company, investor, and insurer guidelines.
  • Work independently or with a group in a fast-paced environment to meet goals and deadlines.
  • Build strong coworker relationships that support a positive, collaborative work environment and high morale.
  • Apply sound judgment when using ISN and client policies, procedures, and requirements for claims-related tasks and other inquiries.
  • Perform other tasks as assigned.

Benefits

  • Comprehensive medical coverage with prescription benefits.
  • Dental plan.
  • Flexible spending accounts.
  • Company-paid short- and long-term disability insurance.
  • Free basic life insurance.
  • Retirement plan.
  • Two weeks of vacation after one year of service.
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