Lien Specialist III (Lead)

CorVel Career Site•Rancho Cucamonga, CA

2d•Remote

About The Position

The Lien Resolution Team Lead works together with the Claims Adjusters, Supervisors and Manager to facilitate expedited closure of claim files. The Team Lead will negotiate and resolve medical treatment liens in a timely and cost-effective manner while assisting the Lien Resolution Supervisor with guiding, monitoring and conferring with the other Lien Specialist. Under the direct supervision of Management, position supports the goals of their department and of CorVel. This is a remote position.

Requirements

Excellent written and verbal communication skills.
Ability to learn rapidly to develop knowledge and understanding of WCAB procedures, labor codes, and state regulations.
Ability to identify, analyze and solve problems.
Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets
Strong interpersonal, time management and organizational skills.
Ability to meet or exceed performance competencies
Ability to work both independently and within a team environment.
Minimum of 3 year of industry experience preferred

Nice To Haves

High School Diploma preferred

Responsibilities

Thoroughly review claim file and provide detailed analysis of defenses to claims adjuster
Make and receive calls to lien claimants to obtain documents for review.
Attempt to resolve treatment liens via telephonic or e-mail negotiations
Prepare hearing packets for lien hearings.
Attend lien conferences at WCAB, remotely and in-person as needed.
Additional projects and duties as assigned.
Review/approve invoices from Specialist
Request/Coordinate/Monitor manual invoices with Specialist
Coordinate with Admin Team lead for effective resolution of issues or implementation of new processes
Coordinate Plans of Action with Lien Specialists to strategize the best possible outcome on litigated files.
Assist with Training new hires
Monitor and Report Team invoicing throughout the month
Assist with coaching Lien Specialists on strengthening areas where help is needed (time management, invoicing)
Perform QA checks on files - 5 random files each month per LRS to ensure our quality is being met
Overseeing of projects (delegating and monitoring) on an as need basis
Complies with all safety rules and regulations during working hours in conjunction with the Injury and Illness Prevention Program (“IIPP”).