Licensing & Credentialing Specialist

Aeroflow Career•Asheville, NC
•Hybrid

About The Position

The Licensing & Credentialing Specialist ensures Aeroflow Health and its subsidiaries meet industry and regulatory requirements to practice by managing medical equipment license applications, renewals, credentialing, and enrollment documentation. The role supports uninterrupted patient services and payer relationships by completing and submitting required materials accurately and on time. It also contributes research and enrollment work for special projects and new offerings, including support for market expansion and related contracting and compliance efforts. The position works closely with Provider Relations, Emerging Markets, Facilities, Compliance, Legal, Corporate Development, and other teams. It reports to the Sr. Credentialing & Licensing Manager/Paralegal. The role is primarily based in Aeroflow’s Asheville, North Carolina office; the team collaborates in person and prefers a hybrid schedule. The employee is responsible for knowing and complying with applicable laws, regulations, and policies, including maintaining HIPAA and patient confidentiality. Other duties may be assigned.

Requirements

  • Associate or bachelor’s degree.
  • Experience working with licensure or in regulated or compliance-sensitive environments.
  • Proficiency with Microsoft Office and Google Workspace, including spreadsheets and database-style tools.
  • Strong time management and reliable follow-through.
  • Regular and reliable attendance as assigned by the schedule.
  • Precision in document review to avoid compliance errors.
  • Strong organizational skills and ability to independently manage multiple detail-heavy tasks.
  • Ability to follow complex processes accurately and consistently.
  • Proactive communication, including follow-up by email and phone.
  • Accuracy in documentation and data entry.
  • Strong written communication and attention to detail.
  • Ability to learn new systems, rules, and requirements quickly.
  • Discretion and integrity when handling sensitive or confidential information.

Nice To Haves

  • Prior experience in healthcare, credentialing, enrollment, or payer-facing roles.
  • Familiarity with database-driven tools such as Microsoft Access or similar systems.
  • Background in legal support, compliance, or operations.
  • Project management skills, logical reasoning, and analytical ability.
  • Ability to adapt to changing requirements and communicate clearly and professionally.
  • Teamwork, accountability, and integrity.

Responsibilities

  • Manage and submit medical equipment license applications for Aeroflow Inc. and its subsidiaries.
  • Monitor license expiration dates and proactively manage renewals.
  • Maintain accurate, comprehensive licensing and credentialing data and documentation in digital and hard-copy formats.
  • Work across departments to support Corporate Development and Emerging Markets contracting and compliance efforts through licensing and credentialing.
  • Lead special-project research and provider enrollments for new opportunities.
  • Complete and submit required documentation in a timely manner to support continued payer services.
  • Maintain knowledge of and comply with applicable laws, regulations, and policies.
  • Protect HIPAA and patient confidentiality.
  • Perform other assigned duties.

Benefits

  • Health plans with FSA or HSA options
  • Dental insurance
  • Vision insurance
  • Optional life insurance
  • 401(k) with company match
  • 12 weeks of parental leave for birthing parents
  • 4 weeks of parental leave for non-birthing parents
  • Fertility stipends
  • Free diapers
  • Breast pump
  • Paid holidays
  • PTO accrual from day one
  • Employee Assistance Programs
  • Competitive pay
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