Licensing, Contracting, and Commissions Manager
About The Position
American Life Financial Partners, LLC, a rapidly growing financial services holding company, is seeking a customer-focused, hands-on, and strategic Licensing, Contracting, and Agent Commissions Manager to lead and support the Licensing, Contracting and Agent Commissions Team. We operate as a modern insurance-holding company focused on long-term growth. We aim to foster and cultivate our relationships to sell and administer annuity products through third-party independent marketing organizations (IMOs). The Licensing, Contracting, and Agent Commissions Manager will oversee all aspects of agent licensing, contracting, and commission processes. This role ensures compliance with state and federal regulations, manages agent relationships, and supports the overall sales and operational goals of the company.
Requirements
- Bachelor's degree in business, finance, or a related field.
- 5 years of experience in annuity operations, policy administration, or customer service.
- Strong knowledge of state and federal regulations related to insurance licensing and commissions.
- Proven experience in managing and leading a team.
- Excellent analytical, problem-solving, and organizational skills.
- Strong communication and interpersonal skills, with the ability to build and maintain relationships with agents and internal stakeholders.
- Proficiency in MS Office and experience with agent management systems.
- Must be eligible to work in the United States.
Nice To Haves
- 1 year in a lead, supervisory or managerial role.
Responsibilities
- Manage the agent contracting and licensing processes, ensuring all agents are properly credentialed and compliant with state and federal regulations.
- Maintain accurate and up-to-date records of agent licenses, appointments, and contracts.
- Coordinate with state insurance departments to resolve licensing issues and ensure timely processing of applications.
- Oversee the commission payment process, ensuring accurate and timely distribution of commission payments to agents.
- Handle commission-related inquiries and discrepancies, providing clear and effective resolutions.
- Analyze commission structures and recommend improvements to optimize agent performance and company profitability.
- Ensure compliance with all applicable regulations and internal policies related to agent contracting, licensing, and commissions.
- Monitor changes in regulations and industry standards, updating processes and procedures as needed.
- Conduct regular audits to verify compliance and identify areas for improvement.
- Serve as the primary point of contact for agents regarding contracting, licensing, and commission matters.
- Provide training and support to agents on company policies, procedures, and systems.
- Develop and maintain strong relationships with agents, fostering a positive and collaborative environment.
- Lead and manage a team of contracting and licensing specialists, providing guidance, training, and performance evaluations.
- Foster a culture of continuous improvement, encouraging team members to identify and implement process enhancements.
- Collaborate with other departments to ensure seamless integration of agent-related processes and initiatives.
- Oversee system enhancements, user acceptance testing (UAT), and test preparation activities related to contracting, licensing, and commission processes.
- Develop, maintain, and manage departmental procedures, workflows, and reporting metrics to support operational efficiency and service standards.
- Review and approve large invoices, ensuring timely payment processing, including reconciliation of state appointment renewals and related fees.
- Monitor operational performance metrics and identify opportunities for process improvements, automation, and enhanced reporting capabilities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
