Manager, Licensing and Compliance Reviews

Ontario Energy BoardToronto, ON

About The Position

The Ontario Energy Board (OEB) is seeking a Manager, Licensing and Compliance Reviews to lead the delivery of its licensing and compliance monitoring functions. This role, reporting to the Director, Performance Analytics & Compliance, is crucial for ensuring regulated entities adhere to codes, licenses, regulatory conditions, and consumer requirements. The Manager will oversee risk-based compliance reviews, identify emerging risks and compliance patterns, manage licensing and GDAR activities, and develop operational policies and frameworks. A key aspect of the role is providing direction to staff, fostering a culture aligned with the OEB's mission, strategic priorities, and values, and promoting teamwork, cohesiveness, and innovation.

Requirements

  • A minimum of 7 years’ experience in regulatory compliance, licensing, policy interpretation, or related analytical and program delivery functions, preferably within a regulatory, utility, or public‑sector environment.
  • 3 to 5 years of management experience, including responsibility for leading professional staff, managing competing priorities, and delivering complex initiatives in a regulatory, public sector, utility, nonprofit, or similarly complex organizational setting.
  • Strong knowledge of the Ontario Energy Board Act, 1998, applicable regulations, and regulatory frameworks governing Ontario’s energy sector.
  • Experience managing emerging and sensitive issues, including assessing risks and developing response strategies.
  • Strong planning, organizational, process design and project management skills to lead complex policy initiatives and manage multiple concurrent priorities.
  • Sound judgment and decision‑making skills, with the ability to balance competing interests and provide defensible, evidence‑based recommendations on complex issues.
  • Solid understanding of energy distribution systems, including reliability, resilience, and the policy implications of emerging technologies and system modernization.
  • Proficiency with Microsoft Office applications (Word, Excel, PowerPoint) and collaboration tools such as Microsoft Teams.

Responsibilities

  • Provide expertise, guidance, and advice to senior leadership, direct reports, and internal stakeholders on licensing, compliance oversight, emerging risks, and compliance patterns, supporting consistent and defensible regulatory outcomes.
  • Oversee and improve risk‑based, efficient approaches to tracking and analyzing emerging risks and compliance patterns to inform regulatory oversight, prioritization, and issue escalation, in consultation with those leading inspection, enforcement, performance and other activities.
  • Maintain and enhance processes, tools, and systems to support consistent compliance monitoring, licensing review, operational practices, inspections, compliance enforcement and reporting.
  • Establish and maintain effective working relationships with internal partners and external stakeholders involved in licensing, compliance monitoring, inspections, enforcement, performance assessment and regulatory oversight within Ontario’s energy sector.
  • Represent OEB’s Licensing & Compliance Review department on internal and external committees, task forces, and working groups related to licensing, compliance, and regulatory oversight matters.
  • Work with the Director, Performance Analytics & Compliance to support planning and ensure resources are aligned with OEB priorities and commitments related to licensing, compliance monitoring, enforcement and regulatory oversight activities.
  • Brief senior management on emerging issues, risks, trends, and compliance patterns affecting regulatory oversight and Ontario’s energy sector.
  • Manage employee and labour relations matters to support a respectful, inclusive, and productive work environment.
  • Lead staffing activities, including recruitment and selection, to build and sustain a diverse, skilled, and engaged team.
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