Licensing Compliance Specialist - Marijuana Enforcement Division

State of Colorado • Denver, CO

21h • Onsite

About The Position

The Marijuana Enforcement Division (MED) is a dynamic and innovative regulatory agency tasked with licensing and regulating the commercial Medical and Retail Marijuana industries in Colorado. First formed in 2010 as the Medical Marijuana Enforcement Division, the MED has developed a leading-edge approach to commercial marijuana regulation and is considered a global regulatory and industry leader. The Division implements legislation, develops regulations, conducts regulatory and criminal investigations, issues business licenses, engages in outreach and education initiatives, and enforces compliance mandates using a range of intervention strategies necessary to maintain a progressive and robust regulatory framework. The MED promotes transparency and innovation by utilizing a collaborative approach to engaging with stakeholders and by proactively and positively pursuing solutions to issues in a fast-paced professional environment. The Marijuana Enforcement Division’s culture emphasizes Emotional Intelligence and Problem Solving. Members of our team are solution-oriented strategic thinkers who demonstrate professionalism, collaboration and integrity in all interactions. The MED operates in a dynamic and complex environment that requires members of our team to support one another in navigating new issues, demonstrate agility, embrace challenges as opportunities, and communicate with empathy, respect, and in the interest of progress. Vision: Regulatory excellence through progressive and proactive compliance and enforcement practices. Mission: Our mission is to promote public safety and reduce public harm by regulating the Colorado commercial marijuana industry through consistent administration of laws and regulations and strategic integration of process management, functional expertise, and innovative problem-solving.

Requirements

• Five (5) years of relevant experience in an occupation related to the work assigned to this position OR A combination of related education and/or relevant experience in an occupation related to the work assigned equal to five (5) years.
• Must be a resident of the State of Colorado at the time of submitting your application.
• Must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations.
• Must complete a successful background investigation and reference check prior to appointment.

Nice To Haves

• Experience interpreting and applying statutes, rules, and regulations
• Experience working in a highly regulated industry that prioritizes public health and safety
• Experience in the public sector or interacting with government agencies
• Proficiency in Google Suite
• Proficient in Microsoft Word and Excel
• Excellent oral and written communication
• Experience managing a high volume workload
• Experience managing physical and digital records and confidential information
• Strong attention to detail
• Effective time management
• Proven ability to accurately prioritize and meet deadlines
• Critical Thinking Ability
• Integrity
• Strong People Skills
• Previous experience in a licensing or regulatory environment

Responsibilities

• Process and issue statutorily mandated Marijuana Enforcement Division licenses.
• Establish, process, image and maintain licensing files.
• Provide a variety of services pertaining to the operation and administration of program areas and activities within the Division.
• Perform initial application reviews.
• Manage workload.
• Answer licensee and other stakeholder questions related to licensing.
• Process payments by completing data input and payment allocation.
• Conduct background checks on applicants/licensees.
• Interview and consult with applicants on problems that may prevent licensure in order to be in compliance with suitability requirements.
• Follow up on occupational application deficiencies via written requests to applicants.
• Provide final recommendations of suitability for occupational license applicants.
• Refer applicants for additional investigation if necessary.
• Provide training and guidance to new Division license staff in processing applications to comply with statute and accepted procedures.
• Process requests to withdraw an application.
• Disseminate information and respond to licensing inquiries and requests from the public, licensees, license applicants, Division staff, and others, through interpersonal contact, telephone contact, written correspondence that includes inquiry line and email.
• Check voicemail of main line, return calls and/or refer complaints to the appropriate section(s) or Division Leadership.
• Manage incoming mail.
• Perform front counter function which includes, but is not limited to: checking in MED license applicants; receipting funds received for applications; answering a multi-line phone system; answering questions from the public, local authorities and other stakeholders; tracking and following up on all correspondence with licensees; responding to MED inquiries, and referring licensees and the public to the Division's website and advising where questions can be submitted.
• Review fingerprint results for owner licensure.
• Coordinate with Analysis and Resolution Team on licensing related matters.
• Assist with addressing any backlog of licensing activities as assigned by the Appointing Authority.
• Assist with the final licensing steps for approval of a Responsible Vendor.
• Receive payment from applicants concerning applications.
• Reconcile, check, credit cards and money order receipts from cash drawers with computerized cash processing system.
• Prepare daily deposit of receipts in accordance with the Accounting and Financial Services (AFS) and the Division's policies, procedures and/or directives.

Benefits

• PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans
• Medical, Dental, and Vision insurance coverage
• Automatic Short-Term and Optional Long-Term Disability Coverage
• Life and AD&D Insurance
• Flexible Spending Accounts (FSAs)
• Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML)
• 11 Paid Holidays Annually and Accrued Annual and Sick Leave
• Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed