LICENSING AIDE
About The Position
The Licensing Aide reviews and processes licensing and registration applications for the Rhode Island Cannabis Control Commission’s Regulatory Compliance Division. The role maintains licensure records in manual and computerized systems and interacts regularly with the public, licensees, and agency personnel. Work is performed under general supervision and in accordance with defined policies and procedures, with completed work subject to review. The position may occasionally supervise clerical or other personnel assigned to assist. The position is scheduled Monday through Friday, 8:30 a.m. to 4:00 p.m., for 35 hours per week. The stated annual salary range is $50,914 to $55,778.
Requirements
- Working knowledge of laws, policies, and procedures related to licensing and registration.
- Working knowledge of office practices and equipment, including computer terminals.
- Ability to carry out written and oral instructions involving licensing procedures.
- Ability to establish and maintain effective working relationships with the public, licensees, and agency personnel.
- Graduation from senior high school, or substantially equivalent education and experience.
- Employment in a clerical or related position involving independent judgment in processing transactions, or substantially equivalent education and experience.
Responsibilities
- Review and process licensing and registration applications.
- Maintain licensing records in manual and computerized systems.
- Review and approve submitted forms for compliance with laws, policies, and procedures.
- Identify missing or incomplete documentation and take action to obtain required information.
- Receive taxes, fees, and other monies related to licensing transactions, and maintain simple records of them.
- Respond to licensing inquiries by correspondence and in person.
- Assist in investigating consumer complaints and respond to inquiries from licensees and the general public.
- Enter data into a computer to generate licenses and registrations.
- Enter fees into electronic cash registers and collect appropriate payments.
- Perform clerical tasks such as typing, filing, recordkeeping, and phone coverage.
- Occasionally supervise clerical or other personnel assigned to assist.
Benefits
- Benefits are available to State of Rhode Island employees; details are provided on the Office of Employee Benefits website.
- Direct deposit is required for employees hired after September 30, 2014.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
