Licensed Vocational Nurse (LVN)

COPE Health Solutions•Los Angeles, CA

6d•$36 - $46

About The Position

The ECM Care Manager – Licensed Vocational Nurse (LVN) facilitates patient continuity of care with the ECM healthcare team and managed care plan. Under the clinical direction and oversight of the Primary Care Physician and Registered Nurse, the LVN coordinates care for patients needing support by collaborating with the patient, family, physician, nurses, and other members of the ECM healthcare team to identify needs and expedite valuable, appropriate, and cost-effective care. The LVN supports individualized care plans focused on disease management and prevention and the development of strategies to benefit patients at risk. The role engages patients and encourages them to take an active role in their health by providing tools to make healthy lifestyle choices, adopt lifelong healthy behaviors, close gaps in care, and reduce unnecessary ER utilization and hospital readmissions. The position is regular and full-time, based in Los Angeles, California, with travel of up to 75%. It is non-exempt and pays $36.00–$46.00 per hour. The position reports to the Director of Medical Management and has no direct reports. COPE Health Solutions describes itself as a national tech-enabled services firm supporting health plans and providers in risk arrangements. Its Enhanced Care Management program coordinates person-centered care for eligible Medi-Cal members with complex medical, behavioral, and health-related social needs, working across health care and community settings with multidisciplinary care teams.

Requirements

Current Vocational Nurse License.
Two or more years of experience in one or more of the following settings: Ambulatory Care Management.
Valid driver’s license and ability to travel.
Willingness and ability to interact with healthcare personnel in a variety of clinical settings.
Understanding of HIPAA, confidentiality obligations, and nursing best practice.
Ability to work as part of a team and coordinate workflows with RNs and other multidisciplinary care team members.
Knowledge of payor programs and quality metrics.
Ability to review clinical data to address care opportunities and healthcare utilization trends.
Critical-thinking skills and ability to adapt to a fast, complex working environment.
Strong autonomous problem-solving ability.
Excellent interpersonal, organizational, and time-management skills.
Ability to multitask and prioritize in a high-volume environment with minimal supervision.
Ability to undertake diverse care tasks and work in a multidisciplinary team.
Compassion and ability to handle stress.
Accuracy in medical-record documentation.
Adaptability to new technologies and software.

Responsibilities

Implement and support individualized patient care plans.
Address patient risk factors and obstacles to care, including hospital and ER utilization.
Facilitate engagement between the primary care physician and patient.
Influence and motivate others to change.
Participate in required care coordination conferences.
Maintain a predetermined patient caseload.
Exercise sound clinical judgment and seek advice and sign-off from a Registered Nurse as appropriate.
Take initiative in finding solutions to difficult and/or sensitive problems.
Participate in quality gap closures.
Work as a patient advocate.
Perform miscellaneous job-related duties as assigned.