Licensed Vocational Nurse (LVN)

COPE Health Solutions•Los Angeles, CA

4d•Onsite

About The Position

The ECM Care Manager – Licensed Vocational Nurse (LVN) facilitates patient continuity of care with the ECM healthcare team and managed care plan. Under the clinical direction and oversight of the Primary Care Physician and Registered Nurse, the LVN coordinates care for patients who need support by collaborating with patients, families, physicians, nurses, and other ECM healthcare team members to identify needs and expedite valuable, appropriate, and cost-effective care. The LVN supports individualized care plans focused on disease management and prevention, and on developing strategies to benefit patients at risk. The role engages patients and encourages them to take an active role in their health by providing tools for healthy lifestyle choices, lifelong healthy behaviors, closing gaps in care, and reducing unnecessary emergency room use and hospital readmissions. The position is regular, full-time, non-exempt, based in Los Angeles, California, and involves travel up to 75%.

Requirements

Current Vocational Nurse license.
Two or more years of experience in one or more of the following settings: ambulatory care management.
Valid driver's license and ability to travel.
Ability and willingness to interact with healthcare personnel in a variety of clinical settings.
Understanding of HIPAA, confidentiality obligations, and nursing best practices.
Ability to work as part of a team and with Registered Nurses and other multidisciplinary care team members.
Excellent interpersonal and organizational skills.
Knowledge of payor programs and quality metrics.
Ability to review clinical data to address care opportunities and healthcare utilization trends.
Critical thinking skills and ability to adapt to a fast-paced, complex working environment.
Strong autonomous problem-solving ability.
Excellent time management skills, with ability to multitask and prioritize in a high-volume environment with minimal supervision.
Ability to undertake diverse care tasks and work in a multidisciplinary team.
Compassion and ability to handle stress.
Accuracy in medical record documentation.
Adaptability to new technologies and software.

Responsibilities

Implement and support individualized patient care plans.
Address patient risk factors and obstacles to care, including hospital and emergency room utilization.
Facilitate engagement between the primary care provider and the patient.
Influence and motivate patients and others to make changes.
Participate in required care coordination conferences.
Maintain a predetermined patient caseload.
Exercise sound clinical judgment and seek Registered Nurse advice and sign-off as appropriate.
Take initiative in finding solutions to difficult or sensitive problems.
Participate in quality gap closures.
Work as a patient advocate.
Perform miscellaneous job-related duties as assigned.