Licensed Technician- OpenRoad Volkswagen Burnaby

OpenRoad Auto Group • Burnaby, BC

3d • CA$40 - CA$47 • Onsite

About The Position

OpenRoad Volkswagen Burnaby is seeking a full-time Licensed Technician to join their Service Department. The company is one of the largest and fastest-growing automotive retail groups in the country, with a forward-thinking culture and a vision to be the national automotive leader in customer experience. They are looking for team players who are excited to learn, work hard, and take ownership of their roles, offering opportunities for career acceleration and growth within the organization.

Requirements

• Must be a fully licensed Technician.
• Working knowledge of automotive equipment.
• Possess strong diagnostic and problem solving skills in order to maintain optimal customer satisfaction.
• A highly self-motivated and organized individual.
• Well-developed interpersonal skills to effectively work with other members of the Service Department team.
• Must be committed to consistently delivering high quality work.
• Ability to make sound decisions in a manner consistent with the essential job functions.
• A valid British Columbia driver’s license, and ability to provide drivers abstract for review.

Responsibilities

• Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy.
• Ensure work is performed in accordance with dealership and factory standards.
• Communicate with parts department to obtain needed parts. Save and tag parts if the job is under warranty or if requested by the customer.
• Examine the vehicle to determine if additional safety or service work is required.
• Advise Service Advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the time promised.
• Inform dispatcher when job is started, finished, or interrupted. Be particularly attentive to repair orders on vehicles marked “RUSH” or “CUSTOMER WAITING”.
• Complete and maintain documentation of work performed.
• Road-test vehicles to quality-check work performed.
• Supervise work of any Apprentice technicians as assigned to you by management.
• Attend factory-sponsored training classes. Keep abreast of factory technical bulletins.
• Ensure that customers’ cars are kept clean.
• Keep shop area neat, clean and free of safety hazards.
• Comply with Federal, Provincial and Municipal regulations, such as those governing the disposal of hazardous wastes.
• Assist in creating quotes for additional work required.
• Keep up to date on online training as required.
• Follow company safety policies and practices, and immediately, report any and all accidents to a Manager/Supervisor.
• Perform other duties as assigned by management.

Benefits

• Discounted Vehicle Purchasing Program
• Boot Allowance
• Tool Subsidy
• Employee Referral Program
• Employer RRSP Matching
• Internal and external, training & development opportunities for skill development and growth
• Comprehensive extended health and dental plan tailored around Associate wellness
• Recognition and Engagement Events!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed