Licensed Security Guard Flex

Andy Frain Services•Ionia, MI

About The Position

Provide security detail at Ventra Ionia Main in accordance with post orders, while building working relationships with customers, local law enforcement, and fire departments. Security personnel are expected to remain aware of their surroundings, observe and report activity in their assigned areas, maintain a professional image, and provide excellent customer service. The role includes controlling entrances and pedestrian and vehicle traffic; patrolling buildings and perimeters; escorting materials and personnel; inspecting security and fire exposures; and handling special assignments. Duties may vary based on department size, organizational structure, location, and post assignment. Reasonable accommodations may be made for certain ADA requirements. Officers may patrol property or maintain a fixed post, monitor cameras and other equipment, respond to alarms and emergencies, complete activity logs and reports, and communicate security issues to the Security Supervisor. They are also expected to follow post orders, safety procedures, training requirements, and compliance guidelines.

Requirements

High school diploma or equivalent (GED).
State Guard license required.
At least 3–6 months of prior experience in loss prevention, life safety, CCTV systems, or access computer systems.
Willingness to submit to a background check and drug screen; any employment offer is contingent on successful completion of a background investigation.
Honesty, alertness, discipline, and constant, dedicated vigilance.
Strong customer-service skills.
Ability to handle multiple priorities and work as a hands-on, results-oriented employee.
Ability to facilitate change, work as part of a team, and follow directions.
Ability to work with a sense of urgency.
Strong oral and written communication skills.

Responsibilities

Report to the assigned post on time and in full uniform.
Maintain a professional image and greet customers, visitors, and employees politely and in a friendly manner.
Stay current on revisions to post orders and information distributed by the customer and AFS.
Patrol the property or maintain a fixed post, report suspicious activity, and investigate accidents and criminal acts.
Continuously monitor cameras or other equipment as required by post orders.
Maintain working knowledge of emergency policies, procedures, and regulations; respond to alarms, incidents, and emergency situations.
Complete Daily Activity Reports, Log Book entries, Incident Reports, and other relevant reports.
Recommend improvements to safety and loss-prevention processes based on routine observations.
Use life-safety systems, fire panels, CCTV system computers, and other equipment needed for assignments.
Help ensure the continuous and safe operation of elevators and access doors.
Know the authorized contractor personnel responsible for equipment maintenance and upkeep.
Meet training and compliance requirements established by AFS and other agencies regulating the customer or market.
Communicate new security issues or changes to the Security Supervisor on a daily basis.
Control entrances and pedestrian and vehicle traffic; patrol buildings and perimeters; escort materials and personnel; inspect security and fire exposures; and perform special assignments.