Licensed Security Guard Flex

Andy Frain Services•Ionia, MI

About The Position

The Licensed Security Guard provides security detail at Ventra Ionia Main in accordance with post orders. The role requires maintaining awareness of activity in the assigned area, presenting a professional image, and delivering excellent customer service. Officers establish working relationships with customers, local law enforcement, and fire departments. Duties may vary based on department size, organizational structure, geographic location, and post assignments; reasonable accommodations may be made for certain ADA requirements. The officer controls entrances and pedestrian and vehicle movement; patrols buildings and perimeters or maintains a fixed post; escorts materials and personnel; inspects security and fire exposures; and performs special assignments. The officer also monitors cameras and other equipment, responds to alarms and emergencies, completes required logs and reports, and communicates security issues to the Security Supervisor. This description is general and not all-inclusive; Andy Frain Services may modify duties or assign additional work.

Requirements

High school diploma or equivalent (GED).
Willingness to submit to a background investigation and drug screen; employment offers are contingent on successful completion of the background investigation.
Three to six months of prior experience in loss prevention, life safety, CCTV systems, or access computer systems.
Required state guard license.
Honesty, alertness, discipline, and constant vigilance.
Strong customer service skills.
Ability to handle multiple priorities, work as part of a team, follow directions, facilitate change, and work with urgency.
Strong oral and written communication skills.

Responsibilities

Report on time to the post in full uniform.
Greet customers, visitors, and employees politely and maintain a professional image.
Stay current on revisions to post orders and information distributed by the customer and AFS.
Patrol property or maintain a fixed post, report suspicious activity, and investigate accidents and criminal acts.
Monitor cameras or other equipment continuously as required by post orders.
Maintain knowledge of emergency policies, procedures, and regulations and respond to alarms, incidents, and emergencies.
Complete Daily Activity Reports, Log Book entries, Incident Reports, and other relevant reports.
Recommend improvements to safety and loss-prevention processes based on daily observations.
Understand and use life-safety systems, fire panels, CCTV systems, computers, and other equipment required for assignments.
Help ensure the continuous and safe operation of elevators and access doors, and know the authorized contractors responsible for equipment maintenance.
Meet training and compliance guidelines established by AFS and other agencies regulating the customer or market.
Communicate daily with the Security Supervisor about new security issues or changes to consider or implement.
Control entrances and pedestrian and vehicle traffic; patrol buildings and perimeters; escort materials and personnel; inspect security and fire exposures; and perform special assignments.