Licensed Program Coordinator

Community Hope•Parsippany-Troy Hills, NJ

2d•Hybrid

About The Position

The Licensed Program Coordinator will assess, authorize, supervise, and deliver care to adults with serious mental illness. This role also administers, manages, and operates the Community Support Services (CSS) program by supervising and directing a team of employees. The position involves performing comprehensive rehabilitation needs assessments, contributing to the development, implementation, monitoring, updating, and approval of individualized rehabilitation plans, and performing therapeutic rehabilitative skill development. Services offered will be appropriate to meet the needs of consumers. The role includes crisis intervention and 24-hour on-call support for employees and consumers, submitting care recommendations to the State Interim Management Entity (IME) for authorizations, and coordinating, managing, supervising, and delivering all services with the CSS team. This includes assessment, evaluation, rehabilitative planning, case conferences, referrals, family meetings, group and individual counseling, telehealth, consumer advocacy, liaison with community agencies, and discharges. The coordinator ensures accuracy and consistency with fiscal and billing procedures, participates in program development, new initiatives, and marketing/community engagement. They provide support, clinical supervision, and direction to program employees, including orientation, training, performance evaluation, and professional development. Additionally, they monitor consumer self-administration of medications as needed and assist consumers with accessing community-based wellness and recovery services. Transportation of consumers in agency vehicles is required approximately twice per year. Documentation of service delivery must be accurate and timely, ensuring consumer confidentiality. The role promotes wellness and recovery practices, consumer choice, and valued life roles.

Requirements

NJ Licensed Clinical Social Worker, NJ Licensed Professional Counselor, or NJ Registered Nurse.
Knowledge of mental health rehabilitative principles.
Valid NJ driver’s license, with a good driving record.

Responsibilities

Assess, authorize, supervise, and deliver care to adults with serious mental illness.
Administer, manage, and operate the Community Support Services (CSS) program by supervising and directing a team of employees.
Perform comprehensive rehabilitation needs assessments.
Contribute to the development, implementation, monitoring, updating, and approval of the individualized rehabilitation plan.
Perform therapeutic rehabilitative skill development.
Offer services appropriate to meet the needs of consumers.
Perform crisis intervention and 24 hr on-call support to employees and consumers for crisis intervention and emergency services linkages.
Submit care recommendations to the State Interim Management Entity (IME) to secure authorizations for care.
Coordinate, manage, supervise, and deliver all services and in conjunction with the CSS team including assessment, evaluation, rehabilitative planning, case conferences, referrals for adjunctive services, family meetings, group work, individual counseling, telehealth services, consumer advocacy, liaison with other community agencies, discharges, and any other services outlined or defined in the CSS regulations.
Ensure accuracy and consistency with the agency’s fiscal and billing procedures.
Participate in program development, implementation of new initiatives, and marketing/community engagement activities.
Provide support, clinical supervision, and direction to all program employees including orientation, training, performance evaluation, and professional development.
Monitor, as needed, consumer self-administration of prescribed medications as per agency procedures.
Assist consumers with accessing and engaging in community-based wellness and recovery services.
Transport consumers, as needed, in agency vehicles (approx. 2x per yr).
Document service delivery accurately and timely while ensuring consumer confidentiality.
Promote wellness and recovery practices, a consumer choice focus, and valued life roles for each individual served.