Licensed Practical Nurse (LPN) Program Coordinator

CarePoint Health•Bayonne, NJ

1d•$75,000 - $85,000•Onsite

About The Position

The LPN – Patient Program Coordinator is responsible for coordinating day-to-day program operations and overseeing patient flow to ensure an efficient, organized, and positive patient experience. This position serves as a key liaison between patients, physicians, clinical staff, and program management, facilitating communication and coordination throughout the patient care process.

Requirements

Current, active New Jersey Licensed Practical Nurse (LPN) license required.
Graduate of an accredited practical nursing program.
Minimum 2 years of clinical nursing experience; outpatient or ambulatory care experience preferred.
Experience with patient care coordination, patient flow, scheduling, or clinical operations preferred.
Strong knowledge of patient care processes, clinical documentation, HIPAA, and confidentiality requirements.
Proficiency with electronic health record (EHR) systems and standard computer applications.
Excellent organizational, communication, and interpersonal skills.
Ability to prioritize multiple tasks, resolve routine issues, and appropriately escalate clinical or operational concerns.
Demonstrated ability to work effectively with patients, families, physicians, nurses, and multidisciplinary healthcare teams.
Strong commitment to patient-centered care, teamwork, and quality improvement.
Ability to work effectively in a fast-paced healthcare environment and adapt to changing program needs.

Nice To Haves

outpatient or ambulatory care experience preferred
Experience with patient care coordination, patient flow, scheduling, or clinical operations preferred

Responsibilities

Oversee daily patient flow and coordinate the movement of patients through the program to support timely and efficient care.
Serve as a primary liaison between patients, physicians, clinical staff, and the program manager.
Facilitate communication regarding patient needs, appointments, scheduling, and program-related concerns.
Support physicians and clinical staff with the coordination of daily program activities and patient needs.
Assist the program manager with day-to-day operations, workflow, scheduling, and administrative functions.
Monitor program activities and identify operational issues that may affect patient flow or the patient experience.
Coordinate with internal departments and external providers as needed to ensure continuity and efficiency of services.
Maintain accurate patient and program documentation in accordance with organizational policies and regulatory requirements.
Provide patients and families with information regarding program services, processes, and resources.
Assist with resolving patient concerns and escalate clinical or operational issues appropriately.
Collaborate with the clinical team to ensure patient needs are communicated and addressed in a timely manner.
Support the implementation of program policies, procedures, quality initiatives, and process improvements.
Maintain confidentiality and comply with HIPAA, organizational policies, and applicable healthcare regulations.